Driving Innovation and Nurturing Talent: A Glimpse into MiFinity's IT Team

In the world of PayTech and FinTech, MiFinity has become widely recognised for its innovation, with its IT team at the forefront of technological advancements. At the helm of the IT team is Alan Ludden. In this interview he shares his passion for driving innovation within the organisation.

Alan Ludden joined MiFinity in 2018 and is the company’s Information Security Manager.

Alan says he finds immense satisfaction in steering MiFinity towards technological excellence. "What I like the most about my role is the opportunity to drive technological innovation within the organisation," he says. Being at the forefront of technology, Alan loves the chance to leverage the latest advancements to enhance efficiency, productivity, and overall business outcomes at MiFinity. Alan's role extends beyond the conventional; he enjoys the dynamic nature of the IT & Security field, where each day presents new challenges and opportunities for learning.

However, Alan's enthusiasm isn't solely about the technology; it's also about the people he works with. "Building and leading a skilled IT team to overcome the challenges our industry faces and contribute to the success of the company is another aspect that I find fulfilling in my role," he says. MiFinity's IT team is not just a collection of individuals but a cohesive unit working towards a common goal.

Since joining MiFinity, Alan has witnessed continuous growth, both personally and professionally. The evolving technology landscape has been a classroom, presenting numerous learning opportunities to address MiFinity’s evolving needs. "Internally, I've had the chance to take on different roles within the IT team," Alan explains. “This internal mobility has not only broadened my technical skills but also exposed me to strategic decision-making and project management.” The commitment to professional development at MiFinity has enabled Alan and other members of his team to attend relevant training programs and conferences, keeping abreast of industry best practices.

MiFinity's emphasis on promoting from within has not only enriched Alan's professional experience but has also provided a clear path for advancement within the company. "I've been fortunate to explore different facets of IT management, from leading specific projects to managing highly skilled engineers. This has not only enriched my professional experience but has also provided a clear path for advancement within the company, aligning with my long-term career goals," he notes.

Day-to-day life in MiFinity's IT team is anything but monotonous. "Our team is engaged in a diverse range of activities on any given day," Alan shares. From technical support and system maintenance to project development, security monitoring, collaboration, and training, the team's activities are multifaceted. The goal is clear: to ensure the seamless operation and enhancement of the organisation's technology infrastructure and contribute to the overall success of MiFinity.

MiFinity has a flexible work model and offers remote work options. "Flexibility and a supportive approach to individual needs contribute to a positive work-life balance," Alan states. “We’ve put in place the tech infrastructure needed to support seamless collaboration, and ongoing training opportunities are tailored to accommodate diverse schedules. Open communication and continuous learning ensure that the team can adapt and thrive in a dynamic work setting.”

When it comes to MiFinity’s company culture, Alan is clearly a fan. "I'm proud to say that our IT team fosters a culture of collaboration, innovation and continuous learning," he says. “As mentioned before, open communication is a cornerstone, encouraging team members to share ideas and solutions freely.” Alan goes on to explain that the work environment at MiFinity is dynamic, reflecting the fast-paced nature of the industry, and the team thrives on adapting to new challenges.

Asked what he would say to anyone considering applying for a role at MiFinity, Alan says, "I would wholeheartedly encourage them to seize the opportunity. Joining MiFinity means becoming part of a dynamic and innovative team, where every day’s a school day and growth is not just encouraged but nurtured. Here, your skills will be valued, your ideas will be heard, and we’ll do everything we can to support your professional journey and career advancement. Come and talk to us, we’re a friendly bunch and we’d love to hear from you!”

MiFinity is currently recruiting for a talented IT Systems Administrator. If you would like to join the MiFinity team, have a look at the job description here.