Driving Customer Loyalty through Reliability, Understanding EV Utilization Growth, Leading the EV Industry Conversation, and More!??
Electric Era
Electric Era is building the future of car refill for the next generation of drivers
We've had a busy few weeks with wrapping up our webinar, gathering? loyalty data on our stations, and publishing a great GIS analysis piece!?
???? ???If You Build it Well, They Will Come: Reliability + Loyalty Data Case Study
We want to spotlight our charging reliability and customer loyalty data from the last 7 days in the spirit of transparency. This comes after launching our newest and largest station last month and breaking our record for our daily energy delivered.
CEO Quincy Lee shared that, "our customer's stations dispensed nearly 200kWh of energy each on Sunday June 9th alone with a 7 day average of 93% charging success rate and 99.7% uptime."?Customers choose our stations because of the fast and easy charging experience, and that shows in quantity of energy delivered, high success rates , and near flawless station uptime.?
And on the subject of building customer habits, he also shares that "in the last 7 days 61% of our EV charging sessions came from repeat drivers,"?an impressive testament to the power of building reliable and easy to use hardware.?
Quincy shared more in a recent post , in addition to the video linked above, which shows multiple customer charging sessions at our Plaid Pantry site.
???? ??? Webinar Complete, Insights Unlocked - EV Charging's Defining Moment
We hope you were able to attend our recent webinar, where we heard from industry experts on the impacts of recent changes in the EV Charging ecosystem and the focus on business fundamentals to ensure successful EV charging projects.?
Some key discussions are included below:?
Quincy and Nikita describe the formula for station success and the characteristics that will separate the winners and the losers in the EV fast charging industry
The panelists draw on their industry experience to answer the first audience question, "when do you see NEVI stations reaching profitability?"
Emma and Quincy answer a key question from Loren, whether 97% reliability as mandated by many government programs goes too far or is not tough enough
You can watch the full recording at the link here . If you have questions that you want answered on our next webinar, feel free to respond to this email with your ideas!??
??? ???EV Utilization Retailer Readiness Report?
领英推荐
Electric Era's very own Kyle Rowe digs into the increasing utilization of public fast chargers around the country in 2024 with a detailed GIS analysis in a recent post on the Electric Era blog .?
He writes that "Electric Era analyzed a dataset of charger port session data from more than 4,000 charging ports across the U.S. for the year-to-date so far (2024), including both data from Electric Era chargers and other major EV charging suppliers and networks."
Some key findings??
Miami-Dade County in Florida leads the country in month-over-month growth in charging sessions per day. Counties in New York, Washington, and Arizona also round out the top 5.?
The rise of EV adoption isn't just happening in California. Consumers are shifting to EV cars, and more and more they need public fast charging infrastructure to keep their cars charged up.?
Join the Electric Era Team - We're Growing! ?? ??
We're growing and looking for talented individuals to join our mission of revolutionizing EV charging infrastructure. Check out our latest job openings:
You can see all of our openings on our Careers page here !
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Stay charged,
The Electric Era Team