Driving Clinic Efficiency: How Account Prism Transformed Decision-Making

Synopsis:

In 2022, a prominent healthcare facility faced a critical decision regarding the utilization of their resources, particularly concerning Saturday appointments. With the assistance of Account Prism, a leading analytics solution provider, they embarked on a journey to optimize their operational efficiency and make informed decisions regarding resource allocation.

Challenge:

The healthcare facility needed to assess the effectiveness of keeping their doors open on Saturdays. They required a comprehensive analysis of visit numbers and types for each Saturday throughout the year 2022. Additionally, they sought clarity on the payroll expenditure associated with Physician Assistant (PA) and support staff responsible for managing Saturday appointments. The objective was to determine if maintaining Saturday operations was financially viable or if consolidating appointments on weekdays would yield greater efficiency without compromising patient care.

Solution:

Account Prism used its data analytics and reporting skills to meet the client's needs. They accessed the facility's previous Electronic Health Records (EHR), which used SQL, and pulled out the data they needed. They carefully examined the encounter numbers and encounter types and how much revenue they made per visit on Saturdays for every month in 2022, giving useful information about patient flow and appointment distribution.

In addition, Account Prism examined payroll records to determine the total spending assigned to Physician Assistant who supervised Saturday operations. By performing thorough payroll analysis, they precisely measured the financial resources used for staffing Saturday appointments.

Results:

The comprehensive analysis conducted by Account Prism yielded actionable insights for the healthcare facility's leadership. They discovered notable trends in patient appointments on Saturdays, shedding light on the demand for weekend services. Simultaneously, the payroll analysis provided clarity on the financial implications of staffing Saturdays. These insights enabled the healthcare facility's CEO to decide how to use resources and plan operations.

Conclusion:

Account Prism's partnership with the healthcare facility shows how data analytics can change the way decisions are made. By using sophisticated analytics and powerful reporting features, Account Prism helped the client to handle complex operational issues with assurance.

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