Dreamforce 2023: Your Guide to Salesforce's Biggest Event of the Year
Salesforce 's?annual Dreamforce conference?is almost here — and Medallia will see you there as a Navigator sponsor for the world's largest software conference.
We're excited to join Trailblazers seeking to educate and inspire each other at Dreamforce 2023. Dreamforce attracts professionals from companies of all sizes — startups to large enterprises — to?connect everyone?through more than 1,500 sessions, workshops, and demos.
You can sit back and enjoy keynotes and presentations, but there are plenty of opportunities to chat with people inside and outside of your industry. It's a conference delivering an experience unique to you that accelerates business growth, and Medallia will be right there with you throughout Dreamforce 2023 at booth 1504.
Let’s take a look at what you need to know in this guide to Dreamforce 2023.
What to Expect at Dreamforce 2023
Expect to learn and feel inspired! Salesforce makes this very clear: Its community of Trailblazers has a wealth of knowledge to share. Sure, the company will also make product announcements. But the real value in Dreamforce is in the conversations Trailblazers have with each other.
So, what's the theme this year? Salesforce is focused on artificial intelligence (AI), bringing together visionaries, experts, and global leaders. OpenAI CEO Sam Altman is just one of the "brightest minds shaping our future" to speak at Dreamforce 2023. With AI front and center, there's no doubt the use of artificial intelligence to enhance customer experience (CX) will come up during the conference.
Of course, there’s also the keynote at the start of the conference. Salesforce's Marc Benioff will kick off Dreamforce 2023 with an opening address covering the company's latest innovations and the advantages of AI, data, and customer relationship management (CRM) combined for minimizing challenges and maximizing return on investment (ROI).
Can’t attend the conference in person??Salesforce+?is the official streaming platform for Dreamforce 2023. Catch sessions and workshops online, whether you’re double-booked at the Moscone Center or just can’t make the trip to San Francisco. Salesforce plans to broadcast speakers, product launches, and other announcements over its streaming platform, so don’t worry about missing a moment.
7 Sessions & Workshops to Attend at Dreamforce 2023
Salesforce designed the?Dreamforce 2023 schedule?with just about every industry and role in mind. It’s what makes Dreamforce unique each year.
Connected experiences, to no surprise, serve as a central theme throughout the conference. Organizations want to know how to better understand their customers and employees, and they also want to act on the insights learned. This year, many of Dreamforce’s sessions and workshops focus on how to bring everything together while maximizing efficiency.
Dreamforce 2023’s schedule is packed, and chances are your schedule is already filled. But there are a handful of sessions and workshops worth your attention.
Here are the can’t-miss sessions and workshops that you need to attend at Dreamforce 2023.
Description: "Join Co-founder and CTO Parker Harris for the annual True to the Core customer forum. Hear product leaders share highlights from our product roadmap and answer your questions live."
Speaker(s): Kat Holmes (EVP & Chief Design Officer, Salesforce ), Parker Harris (Co-Founder & Chief Technology Officer, Salesforce )
Description: "Accelerate adoption of AI to transform your business. Hear from Accenture on how to harness AI's full potential to reshape your strategy, technology, and ways of working."
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Speaker(s): Jitendra Kavathekar (Global Vice President - Alliances & Channels, Salesforce )
Description: "Voice remains the dominant channel for customer engagement. See how new capabilities with automation and AI can reduce costs, drive retention, and unlock new revenue streams."
Speaker(s): Rob Leonard (SVP - Chief Architect, Citizens )
Description: "Get an inside look into how Salesforce measures customer success to deliver valuable insights to help realize AI, data, and CRM outcomes faster."
Speaker(s): Jennifer (Rose) Cramer (Vice President - Customer Success, Salesforce ), Manlio Vecchiet (Vice President - Customer Success, Salesforce )
Description: "Create a trusted foundation for responsible, sustainable, and ethical generative AI practices with Shield, Security Center, and more."
Speaker(s): David Darmon (Enterprise Architect, 欧莱雅 ), Marla Hay (VP - Product Management, Salesforce )
Description: "Learn how to turn multidepartmental, multisystem workflows into data-driven actions using no-code tools. Hear how to reduce manual tasks and connect all your systems to improve productivity."
Speaker(s): David "DC" Covey ? (MuleSoft Automation Specialist, Salesforce ), Neal Mhaskar (Senior Product Marketing Manager - Salesforce ), Peter Gapp (VP - Sales IT, 西门子 )
Description: "Good AI starts with data. Learn about our latest Data Cloud for Service innovation and see a demo of how it can power your Service business."
Speaker(s): Matthew Kemp (CRM & Customer Service, Formula 1 )
Meet with Medallia at Dreamforce 2023
As the global leader in customer and employee experience, we’re bringing the power of personalization — made possible by AI — to the forefront of customer experience. Dreamforce 2023 is your chance to get an up-close, in-person look at why more than 1 million users leverage our AI every week.
Meet us at booth 1504 — a Medallia expert will uncover how your organization can deliver exceptional experiences.
Passionate about growing software businesses
1 年Rashmi B.
Customer Experience Manager | Growth CX & Marketing | NPS Practitioner | Salesforce & Data Driven Product Manager | Process Improvement | ISO Certified
1 年Oliver Alan Chávez Rosales ??