At the beginning of your relationship, ask clients how they prefer to communicate. This could be through a simple questionnaire or a conversation during your first meeting.During conversations, pay close attention to what clients are saying. Paraphrase their concerns to show that you’re engaged and understand their perspective.Acknowledge their concerns by saying things like, “I understand why that would be frustrating.” This builds rapport and reassures clients that you value their input.Use straightforward language when communicating, avoiding industry jargon that might confuse clients. This ensures clarity and builds trust.Encourage clients to share their thoughts on your communication style and whether it meets their needs.

To establish authority while speaking to a diverse audience, use a clear and confident tone, avoid jargon, and engage with your listeners. Tailor your language to be inclusive and use anecdotes to connect with everyone. These strategies can help you command the attention and respect of all stakeholders.

Practice practice practice your speech. Research on the different professionals that would be attending and find a common factor. Know your audience and avoid any words that would not be inclusive. Start with storytelling. End with a question. Use clear words and confident tone. Project your voice and pause for effect. Get rid of any nerves prior to your speech by taking a brisk walk to limit adrenaline overload during your presentation. When I had to speak to a diverse group, I commanded authority by speaking clearly, slowly, with energy and I walked around the hall. I also asked questions and included the audience in activities to explain my topic.

Start strong with a clear message. Avoid filler words, speak in complete sentences, and use precise language. When you articulate your points directly, it gives the impression that you are confident and knowledgeable, making stakeholders more likely to pay attention. A calm, steady tone projects confidence and control. Avoid speaking too quickly, as this can come across as nervous or uncertain. Recognize the diversity in your audience by using inclusive language that resonates with everyone. Avoid overly technical jargon or industry-specific language that might alienate some listeners. Instead, choose words that bridge understanding across different backgrounds and experience levels, showing you value everyone's perspective.