Dovetail Party Ready, ANOTHER New Client, 5 Years of Service & Outstanding Feedback

Dovetail Party Ready, ANOTHER New Client, 5 Years of Service & Outstanding Feedback

This week at Dovetail Group, we're gearing up for the Christmas season while celebrating current staff milestones and exciting new client wins!


Dovetail Group Secures Reactive Maintenance Contract with Hereward College

We’re thrilled to announce that Hereward College has officially joined our reactive maintenance service! As their first point of contact for unexpected maintenance needs, we're ready to support the college in keeping facilities safe and functional.

Working alongside such a valued institution allows us to play a part in ensuring students have a reliable, well-maintained environment for their studies and growth and we're proud to be part of the team.

A statement from our Managing Director on the new partnership:

We are thrilled to announce that we have been awarded the Reactive and Planned Building Maintenance contract with Hereward College. This partnership marks the beginning of an exciting journey, as we work together to enhance and maintain the college’s facilities over the coming years. We look forward to collaborating closely with Hereward College to ensure a safe, functional, and well-maintained environment for all students, staff, and visitors.

Midland Heart Awards Dovetail Group a 12-Month Extension on Grounds Maintenance Contract


Announcement from Luke Rawlings, Head of Environmental Services:

We are pleased to announce a 12-month extension on our Grounds Maintenance contract with Midland Heart. Luke Rawlings, our Head of Environmental Services, expressed his delight at this renewal, which underscores the outstanding quality and dedication of our grounds maintenance teams. This extension reflects our ongoing commitment to operational excellence and our goal of creating well-maintained, welcoming outdoor spaces for Midland Heart residents. We look forward to another successful year of service.



?? 5 Years of Service for Tammy Pascoe ??

Please join us in a massive congratulations to Tammy, who has just reached her 5-year milestone with Dovetail Group as our Midlands Cleaning Supervisor!

Tammy is a true asset to our cleaning department, she’s admired by our team and clients, and her dedication keeps us moving forward every day. Thank you, Tammy, for your ongoing commitment and invaluable contributions to Dovetail Group.


Tammy Pascoe

Tenants, Clients, Staff - Great Feedback All-Around


Reviews from Midland Heart Tenants

Here's a snapshot of the fantastic feedback we received from Midland Heart tenants in October. We’re proud to provide a high level of service, and our on-the-ground teams love making a positive impact and bringing smiles to our clients' faces.

Overall, from the satisfaction survey, we scored a brilliant 87.5% for October.

Do you have some feedback you'd like to leave for us?

Leave us some here: https://dovetailgroupuk.co.uk/customer-satisfaction


???Keeping Skills Sharp & Spirits High at Dovetail Group???

Our very own Hayley Cozens hosted a training day as our office staff and new engineers came together for an engaging Emergency First Aid at Work training session. The course was packed with essential life-saving skills, plenty of laughs, team bonding, and a delicious lunch to keep everyone going.


Here's what our teams had to say:

? "Full of interesting, useful information. Great day."

? "Hayley is amazing. Great knowledge and a fun way of teaching!"

? "Hayley is an incredible trainer, she knows exactly how to teach."

At Dovetail Group, we’re all about building skills, staying sharp, and making sure our team is prepared to serve our clients to the highest standards. ??

Our training experiences promote sharing life-saving knowledge through team bonding and togetherness, enquire to book your space:

?? https://lnkd.in/eiXBG455

?? [email protected]

?? 0800 024 8812


The 2024 Dovetail Group End-of-Year Staff Party

On Friday, 20th December, we’re shutting down our computers and heading out to celebrate with an evening packed with DJs, food, drinks, and awards! It’s been a big year for Dovetail Group—one filled with challenges, lessons learned, and some remarkable successes. This celebration is all about honouring the hard work and dedication of our team.

Don't worry, our committed Out of Hours team will still be online to handle any Christmas emergencies. Even when we’re celebrating, we’ve got you.


Thank you for reading, should you require any of the services mentioned in this article, you can contact us on 0800 024 8812 or email us at [email protected].

View our full-service brochure: https://dovetailgroupuk.co.uk/wp-content/uploads/2024/09/Service-Brochure.pdf

View our website: www.dovetailgroupuk.co.uk

Leave us some Feedback: https://dovetailgroupuk.co.uk/customer-satisfaction


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