Doritos' Action Plan for Engaging Gen Z: A Bold Strategy That Speaks Their Language
Ahmed Moustafa, MSc.,MBA,BSc. Ph.
Founder | Pharmaceutical Marketing Expert | Sales & Marketing Strategist | Professional Certified Trainer | Business Author & Writer | Pharmacist (MSc. - MBA - BSc.Ph.Sc)
Doritos has positioned itself as more than just a snack; it's a cultural icon, especially among Gen Z. This generation, known for its distinct tastes, tech-savviness, and demand for authenticity, has compelled brands to rethink their marketing strategies. Doritos has masterfully developed an action plan tailored to Gen Z, leveraging digital platforms, influencers, and cultural trends to stay relevant.
Here’s how Doritos captured Gen Z’s attention:
1. Authenticity and Relatability
Gen Z is skeptical of traditional advertising, preferring brands that feel authentic and speak to them directly. Doritos dropped its iconic logo in its “Another Level” campaign in 2019, emphasizing that their product was so recognizable, it didn’t need branding. This subtle confidence resonated with Gen Z, who values understated yet bold messaging.
2. Engaging on TikTok and Social Media
Doritos made a significant leap into the digital space, especially on TikTok. With viral challenges, such as the #DoritosDuetRoulette, Doritos encouraged fans to create their own content. By putting Gen Z at the center of their marketing efforts and letting them be part of the brand’s narrative, Doritos built a deep sense of connection and engagement.
3. Influencer Collaborations
Partnering with influencers who resonate with Gen Z has been a major success for Doritos. Collaborations with well-known influencers like Charli D’Amelio have pushed the brand into millions of Gen Z feeds, making it part of everyday conversation.
4. Music and Pop Culture Integration
Music plays a crucial role in Gen Z’s lives, and Doritos capitalized on this through their integration into music festivals, virtual concerts, and even partnerships with major artists. Their sponsorship of cultural events like the MTV Music Awards also demonstrates the brand’s commitment to being part of the moments that matter most to Gen Z.
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5. User-Generated Content and Participation
Doritos often invites consumers to co-create campaigns, giving Gen Z the opportunity to directly engage with the brand. Through fan-generated content, contests, and challenges, Doritos promotes inclusivity, allowing their audience to feel like they’re part of something larger.
6. Purpose-Driven Initiatives
Gen Z cares deeply about social issues, and Doritos has embraced this through campaigns with purpose. The "Doritos Rainbow" campaign for the LGBTQ+ community is one such example, showcasing the brand's commitment to inclusivity and standing up for causes that matter to their audience.
Conclusion: The Bold Flavor of Doritos' Gen Z Strategy
Doritos' action plan for Gen Z marketing revolves around authenticity, cultural relevance, and active engagement. They leverage platforms where Gen Z spends the most time, collaborate with influential figures, and design campaigns that invite participation and conversation. By tapping into the values and interests of this generation, Doritos has built a brand that not only sells snacks but creates experiences.
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