Leadership Development Isn't Enough - We Must Enable Leadership Transformation
Joe Scarfone
Senior Manager, Global Future Leadership Development at Lenovo | Leadership Coach and Speaker | Leadership Transformation for the Future of Work
In today's fast-paced and ever-evolving business landscape, leaders face unprecedented challenges that demand more than just growing their existing skills. While leadership development programs have long been the go-to solution for enhancing leadership effectiveness, it is often ignored that a deeper transformation is needed. It's time to shift our focus from just developing skills to embracing full leadership transformation.?
Let's explore why adding focus on leadership transformation at your organization is essential, and how it can have a lasting positive impact on your people.
The Limitations of Leadership Development
We all recognize the importance of leadership development programs. These programs have been used for years and equip leaders with the fundamental skills and knowledge to excel in their roles - such as communication, decision-making, team management, among many others - and must continue to be utilized. However, they often overlook the deeper aspects of leadership - including emotional intelligence, psychological safety, employee empowerment, and the employee experience. To meet the challenges of the future of work, organizations must expand to include leadership transformation initiatives that encompass these vital components.
The Power of Leadership Transformation
Leadership transformation targets a deeper level of personal and professional growth. It involves a profound shift in mindset, beliefs, and behaviors that enable leaders to adapt and thrive in an increasingly complex world. By embracing this transformation, leaders can inspire their teams, drive organizational change, and navigate uncertainty with confidence. This transformation is needed for all levels of leadership - from front-line up to c-suite.
Here are just some of the aspects of leadership transformation that you should focus on to enable this shift.
Cultivating Emotional Intelligence
Strong emotional intelligence (EI) is crucial in today's work environment. Leaders with high EI can understand and manage their own emotions, as well as empathize with and influence others effectively. The growing desire for people to have authenticity and vulnerability in the workplace underscores the critical role of high EI among leaders. People are bringing their full selves to work - including leaders. By improving emotional intelligence, leaders can build strong relationships, resolve conflicts, and foster a positive work environment that drives overall team performance and engagement.
Promoting Psychological Safety
Psychological safety is critical for leaders to cultivate so they can inspire the best from their people. Leaders must create an environment where individuals feel safe to express ideas, take risks, and even fail without fear of judgment or punishment. It is in these moments of failure that people sometimes learn the most, so they need to know it is ok to do so. When psychological safety is present, teams feel empowered to collaborate, innovate, and bring their best selves to work, fostering a culture of trust and open communication.
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Empowering and Engaging Employees
Employee empowerment is having a growing impact on the satisfaction and engagement of people in the workplace. It is about granting individuals autonomy, decision-making authority, and growth opportunities so they can deliver unimpeded results and expand their impact. Empowered employees feel a sense of ownership and take pride in their work, leading to increased engagement, productivity, and overall satisfaction. By empowering employees, leaders unlock their full potential and create a culture of continuous improvement.
Enhancing the Employee Experience
The employee experience is often times overshadowed by customer experience. But as we have seen over the last several years, employees are demanding and expecting a better experience at work. Leaders must prioritize creating a supportive and inclusive work environment that values employee well-being, flexibility, work style preferences, growth, and development. By fostering a positive employee experience, leaders attract and retain top talent while driving overall organizational success. The key to creating a world-class experience for your customers, is first creating that world-class experience for your people.
Shaping the Future of Work
The future of work looks very different than what we envisioned it would be before COVID-19. The pandemic completely shifted the way we work, and we have seen its continued impact today - and will continue to in the future. With the growing demand for remote-first and hybrid work models, the role of the physical office changing, digital disruptions, and evolving employee expectations, leaders must possess a new set of skills and mindsets to lead and inspire their people. Forcing the old ways of office-first work models, rule by fear, and tracking work by hours put in rather than results put out won't work anymore. This means a profound mindset shift among leaders at all levels must take place - including being open-minded to creating the future workplace in partnership with their people, instead of forcing it down on them.
Final Thoughts
As organizations prepare for the future of work, embracing leadership transformation becomes paramount. By incorporating emotional intelligence, psychological safety, employee empowerment, and enhancing the employee experience, leaders can navigate complex challenges, inspire their teams, and drive sustainable success. It is through leadership transformation that organizations can build cultures of trust, innovation, and lasting impact.?
If you need help strengthening your leadership development and transformation efforts to improve your employees' experience, let's talk. Together, we can catalyze a better future of work.
Owner, Summit Leadership Solutions
1 年Executive coaching is an awesome experience leading to this deep transformation!
I am not here to do what I have always done
1 年Great article. you connected the key aspects in the evolution of management/leadership to to the changing business environment very well. Do you feel that this will be a slow changing process? For example there is no shortage of individuals seeing the changing needs of leadership development, yet there are still numerous examples of ineffective practices. How do organizations go about implementing these programs when stakeholders are accustomed to more historically relevant methods of development? To summarize this in a quote I feel is relevant, "We have gone from managing tasks done by people, to managing people doing tasks."
Experienced Strategic Director | Empowering Growth Through Leadership and Talent Development
1 年Excellent article, Joe! You've reminded me of a session I led years ago. I was leading a group of hotel execs through a discussion in which they were to share experiences they've had that shape the way they lead. Initially, the stories they shared were quite transactional. I noticed the trend, and decided to model by sharing a transformational story of my own. They caught on and the subsequent stories they shared were significantly more impactful in moving the group to an understanding of transformational leadership. The next day, I got a Thank You email from a participant. Until the shift to the transformational experiences, he was considering quitting the company because he perceived the transactional discussions to be misaligned with what he saw as important for leaders to grow. Lesson for me: Leaders and teams alike are actually yearning for deeper experiences at work in which the factors you've listed are present. Thank you for spelling them out so clearly!
CEO and Co-Founder | Book Author | Speaker | Board Member | Featured Author on Inc. Magazine, Forbes, Entrepreneur, FastCompany and CEO Today
1 年Absolutely, thank you for sharing, Joe! Leaders often do not recognize the power they can have in changing the mindset of their employees. If they go into the job with a growth mindset and a positive attitude, their employees will follow suit. Being a true leader means tapping into your employees' every need and doing your best to cater to them. Leadership also means that you will make mistakes, but that is the amazing part about growth and development.
Director, Executive Education @ Harvard Business School
1 年Great point about transformation vs simply development! If we don't ask what kind of leadership we really want, people will just keep doing the same things that aren't working for our organizations - only more skillfully. In my experience, people know in their bones what better leadership would feel like, they need experiences that help them tap into that aspiration and support to make the transformation concrete.