Don’t Be A Producer Of Numbers. Be A User!
Anders Liu-Lindberg
Leading advisor to senior Finance and FP&A leaders on creating impact through business partnering | Interim | VP Finance | Business Finance
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The amount of data that business and the finance function must process continues to increase, yet the number of people involved in producing this data is decreasing. This is happening through automation and better integration of systems both within a company and between companies.
This also means that you as a finance professional should change the perception of yourself from a producer of data (e.g., billing data, month-end close data, etc.) to someone who uses the data. Otherwise, the finance value chain disruption that we’re experiencing as we speak will put you out of a job.
However, to become a user, there are certain activities that finance professionals must do to use the numbers with peace of mind. Specifically, these activities relate to owning data and doing controlling.
How can a user own what (s)he hasn’t produced?
First, let’s discuss why it’s important to own the data. In simple terms, when you stand in front of your stakeholders or finance leaders, you must own the data and numbers you present. You need to know the details behind the numbers and what the numbers mean, both in a business and financial context.
If something is wrong with the numbers, you cannot point fingers at the producer—you own it so you must also own up to fixing it. It doesn’t mean you should fix it yourself, of course, but rather that you go back to the source and discuss how quality can be improved.
To avoid ending up in a situation where you’re presenting wrong data, you must do a certain level of controlling before your presentation. Ideally, this is a quick five- to 15-minute check as opposed to an extensive deep-dive. Only if you uncover issues with the data should you dig deeper. If issues are found, try to fix them before the presentation, and if that’s impossible, then call out during the presentation what data can be trusted and what can’t.
Remember that stakeholders will always point out the errors they see if you don’t do it yourself. Every time they call out errors, it destroys your credibility and the trust you’ve built with the stakeholders. It puts you back to square one! If you point out the issues yourself though, at least it shows you’re forthright and have a plan to fix things. So own and control is how you work with data.
A week in the disrupted finance value chain
Before leaving data and moving on to reporting, let me introduce a workweek in the disrupted finance value chain. We will refer to this workweek throughout the remainder of the series and use it as an example of how much you need to work with the individual components of the value chain.
I won’t explain the full workweek here, so you’ll have to wait for the coming articles to get the full picture. For data though, it’s something you spend 15 to 30 minutes controlling on a Monday morning when it automatically lands on your desk. Later that day, you own it when you present it to your key stakeholders in the weekly meeting. That’s it. It’s a maximum of 5% of your time spent in any given week.
Does that sound unrealistic? It might today, but why not adopt it as a goal to work toward? We need to spend much less time on controlling data and much more time using it with our stakeholders. Don’t be a producer. Be a user!
How much time do you spend working with data every week, and what are you doing to spend less time on it? Let’s compare notes and share our stories so that we can all achieve the goal of 5%.
This is the second article in the series titled "The Finance Value Chain Disrupted" and you can read past articles below.
The Finance Value Chain Disrupted. Are You Keeping Up?
You can read a lot more articles about FP&A, Business Partnering, and Finance Transformation below. It all start's with “Introducing The Finance Transformation Nine Box” where you set the ambition for your transformation. You should join the Finance Business Partner Forum which is part of the Business Partnering Institute's online community where we will continue to discuss this topic and you can click here to follow me on Twitter.
Your Journey To Successful Business Partnering Explained
How To Create Value Through Business Partnering
Everyone Can Adopt A Business Partnering Mindset (part of a six-article series about FP&A Business Partnering)
From Business Partner To Working Within The Business (part of an article series where I interview finance professionals about their careers in FP&A and Business Partnering)
Is Your Product Optimized For Value Creation? (part of a toolbox series where we look at what tools FP&A professionals should leverage to drive value creation)
How Business Partners Turn Analysis To Insight (part of case study series where I interview business partners about how they drive value creation using real cases)
The Future Of FP&A: Two Ways To Take The Reins
What Is The Accounting Profession Paradox?
What Defines A Finance Master?
The New Career Path For Finance Professionals
How Finance People Can Be More Successful
The CFOs Roadmap To Transforming Finance
How To Become A Finance Business Partner
Financial Analyst vs. Finance Business Partner
Finance Business Partner Is A Bullshit Job
How Business Partners Keep A Plan On Track
Anders Liu-Lindberg is a Senior Finance Business Partner at Maersk supporting our largest product and I have more than 10 years of experience working with Finance at Maersk both in Denmark and abroad. I am also the co-founder of the Business Partnering Institute and owner of the largest group dedicated to Finance Business Partnering on LinkedIn with more than 7,000 members. My main goal at Maersk is to show how to be successful with business partnering and drive value creation as a trusted partner. I am the co-author of the book “Create Value as a Finance Business Partner” and a long-time Finance Blogger with 36.000+ followers.
Commercial Finance Operations - Transformation - FP&A - Lean Six Sigma
5 年That is an excellent advice, thank you ! However,? in today's world where analytics is leading front end, a finance professional is anyway no more a producer of numbers.? For them to become a true professional , it is essential to understand the upstream/ downstream in first place.? Upstream to understand from WHERE the numbers are being produced and how this can be further enhanced ; Downstream to understand WHO is the end user of these numbers we are sending to, so that our analysis can be value add indeed.?
Head of FP&A | Budgeting | Forecasting | Business Controlling | Reporting | Financial Planning and Analysis | Certified Accountant (CC)
5 年First step really is the data credibility. I confess... that at the moment the struggle of data quality is huge. Every month checks and re-checks are still needed to ensure data consistency and no historic change. Hopefully soon this "testing" stage is over and analyses are more trustworthy leaving everyone with more time for the insightful discussions about the business.
Ex- ANZ, HSBC, IBM and GECIS
5 年Very informative at the same time it's quite tough to change the old school mind set. I think if we can think as a stakeholder then definitely can become a User of Numbers
Reception Shift Leader at The Chester Hotel
5 年I start the AAT Accountancy Qualification this weekend and have asked my AAT business provider for a selection of courses providing new skills, learning and better understand of Digital /Analytical Finance. Its great reading many of the articles and passionate views it's very informative and exciting to see it all coming together and the different views on the future of Finance and what's the best way.? I am going to learn so much over the next 3 years.
I like that. In this digital age of ever increasing amounts of data, we should understand the numbers that are pertinent and make them simple enough for others to understand.