Don't Measure If You Don't Want The Truth
Stacey Barr
Performance Measure & KPI Specialist ? Author of "Prove It!" & "Practical Performance Measurement" ? Creator of PuMP
The truth from our performance measures can hurt, but if we don't get that truth, we'll never get where we want to go.
Never in my life have I been overweight, but never in my life have I been athletically lean. I have always had a lot of physical activity in my lifestyle, including running, yoga, dirtbiking, swimming, cycling, mountain biking, bouldering. And I've always struggled to get rid of the layer of - well, let's call it 'padding' - that hides what I believe is a reasonable level of muscle tone underneath.
The only times I've successfully reduced that 'padding' is when I've measured my weight (daily) and my waistline (weekly). I know this, and yet I keep believing that I can get rid of that padding without measuring. But when I stop the measuring, my jeans eventually start feeling tighter.
Have you ever had a personal result that's been a challenge for you to reach?
When the result is something we're sensitive about, like our body weight, it can be really hard to face the undiluted truth a measure gives us. It took me a few weeks after feeling uncomfortable in my favourite jeans, to get brave and stand on the scales. OMG. I was heavier than I think I have ever been! That really stung.
And it was motivating at the same time. *Immediately* I stopped snacking, started eating slower (to feel full sooner), and reduced the carbs (based on a genetic test and personal experience, I do better on a high-fat and low-carb diet).
Without measuring, I realised, a few other forces surreptitiously take over:
- My husband's eating habits influence mine, which is risky because he can eat until the cows come home (especially carbs) and never puts on weight.
- Because I am obsessed with efficiency, I will often rush to get more done, and when we rush our eating we often eat more because we don't get the 'full' signal soon enough.
- I snack for fun (dark chocolate mud cake from my favourite cafe), for reward to motivate me through a hard task, and for comfort when I'm stressed.
The daily measure of my weight reminds me to stay aware of these, and take back control. An XmR chart of my daily weight also gives me quick feedback about which strategies are working, and which might not be. (And the satisfaction, when my weight does come down, kicks off a virtuous cycle of action and result.)
There people who just don't want the truth. But the price they pay is never getting the results they really want. I reckon this is one of the big reasons why some people won't measure, neither personal results nor organisational results
To make the truth of performance measures less painful for these people, it can help to start with something they're less sensitive about. And help them realise the feeling of control far outweighs the pain of truth.
Don't measure if you don't want the truth. But if you don't have the truth, don't expect to have any control over your results. [tweet this]
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The post "Don't Measure If You Don't Want The Truth" was first published by Stacey Barr on https://staceybarr.com/measure-up.
Strategist * KPI Specialist * Trainer * Facilitator * PuMP North American Partner * WPO Chair
3 年So true Stacey!! I just finished delivering our Americas PUMP online interactive workshop today. 32 fantastic participants from Canadian Armed Forces to Amazon, and many tremendous organizations in-between. We had many great discussions including what it really means to know what performance is truly doing!! Thanks Stacey for creating PUMP so we help organizations design and use more meaningful measures.
Author | Educator | Principal Consultant | Enterprise Architect | Program/Project Manager | Business Architect
3 年Quite true. I've worked for more than one organization that simply never audited application development projects to see whether they achieved the results on which they were predicated, thus relegating them to vanity projects.