Don’t Drop the Call: A Guide to Political Call Center Procurement
Political campaigns are a whirlwind of activity, and with this year’s election approaching, securing the right call center partner is crucial. Here’s why political call center procurement is unique, and what to consider when making your choice:
Target the Right Audience, Through the Right Channel, at the Right Time
Not all call centers are created equal. Look for partners with agents specifically trained for political campaigns. Whether it’s mobilizing voters (“Get Out the Vote” efforts), raising campaign funds, or simply informing constituents about your candidate’s platform, you need agents who understand the specific needs of your campaign.
Time is of the Essence
The window for securing a qualified political call center can be tight. Don’t wait until the last minute! Research and vet potential partners early to ensure they have the experience and capacity to meet your campaign’s needs.
Remember, settling for a generic telemarketing service won’t deliver the same kind of targeted outreach and personalized experience that an experienced political call center can.
Embrace Technology to Engage Younger Voters
Today’s voters, particularly younger demographics, expect a variety of communication options. Partnering with a call center that offers an “omni-channel” approach is key. This means offering self-service options like:
By offering self-service options alongside traditional phone outreach, you can cater to younger voters who may prefer a more independent approach to information gathering and engagement.
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Ready…Set…Go!
Political call center procurement requires careful consideration. By focusing on targeted outreach, securing a partner early, and embracing technology, you can ensure your campaign connects with voters in a meaningful and impactful way.
Don’t drop the call on this vital campaign resource! Contact us today and we’ll help you find your best-fit political call center!
About Outsource Consultants
Outsource Consultants is a call center outsourcing advisory firm that specializes in matching companies with outsource call centers that are a perfect fit. With our team of experts with over 150 years of combined call center industry experience, we are uniquely positioned to initiate lasting partnerships between our clients and BPO providers. Our mission is to help companies obtain a call center industry insider’s expertise without requiring them to exhaust their own time and resources.
We have created a proprietary database of over 500 of the world's top performing US-based, nearshore, offshore, and at-home BPO providers - including hundreds that wouldn’t have otherwise been on our clients’ radar. Using our proprietary matching algorithm, we use over 50 data points to identify BPOs that meet our clients’ exact specifications and present the options in a side-by-side comparative matrix for easy analysis.
Our BPO partners consistently deliver improved performance, exceptional English skills, and considerable cost savings. We simplify the outsource call center search process for our clients, and we do it at NO COST!