Don't blame others, do this instead

It's easy to point fingers when something goes wrong.

In order to preserve a positive team culture, it's important to understand that issues stem from inefficient processes. The years I spent at college taught me this. Additionally, they taught me how to bring others together to improve a process.

Steps:

1. Identify what went wrong in the process — Was there a lack of deadlines, guidelines, etc?
2. Generate a solution — Generate ideas as to what can help the project run smoother the next time around.
3. Ask stakeholders — Do they like the solution? What do they recommend instead?
4. Edit the solution to satisfy stakeholders — In most cases, you won’t be able to please everyone, however, you can listen to what they all have to say.
5. Implement the solution — This is straightforward. Give it a try.
6. Determine what worked/didn’t work — Consider implementing other team ideas if the solution didn’t work. If it did work (or once it works), give credit to everyone involved.

Overall, it's vital to listen regardless of whether valid points are made or not. People like being listened to and are more likely to agree with you once they feel they've shared their $0.02.

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