Don't Automate Blindly: Set Your Destination First

Don't Automate Blindly: Set Your Destination First

Have you ever jumped in the car, pointed the wheel in a random direction, and hoped for the best? Probably not. We plan our trips with a destination in mind, right? The same goes for automation in your business.

Clear Goals, Measurable Success:

Before diving headfirst into automation, I learned the hard way that setting clear goals and metrics is crucial. Think of it as defining your desired destination (reducing processing time by 20%, for example) and how you'll track progress (monitoring processing times).

Benefits of Goal-Oriented Automation:

  1. Roadmap to Success: Clearly defined goals act as a roadmap, guiding your automation efforts and ensuring you're headed in the right direction.
  2. Measurable Impact: Metrics let you quantify the actual impact of your automation, whether it's faster processing times or improved customer satisfaction.
  3. Shared Purpose & Accountability: When everyone involved understands the "why" behind the automation, it fosters a sense of shared purpose and accountability within your team.

By establishing clear goals and metrics upfront, you avoid the pitfall of aimless automation and ensure your efforts truly drive success.


Your Personal Business Coach, out.

#smallbusiness #businessintelligence #processautomation #rpa

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