Does your company have a clearly defined onboarding & off-boarding process? It should.

As businesses continue to rely more and more on technology, the process of onboarding and off-boarding employees becomes increasingly important. These processes can have a significant impact on the security and efficiency of a business's technology systems. In this blog, we will discuss best practices for businesses to follow when onboarding and off-boarding your current and future employees.

Onboarding Employees:

Start with clear communication: Prior to the start date, it is crucial to provide the new employee with clear communication regarding their role, responsibilities, and expectations. This will help to ensure that the new employee is prepared and ready to hit the ground running.

Provide necessary training: Provide the new employee with the necessary training to ensure that they are comfortable and familiar with the company's technology systems. This training should include security protocols, best practices, and any necessary software or tools.

Grant access in a controlled manner: Access to company systems and data should be granted on a need-to-know basis. Employees should only be given access to the systems and data that they require to perform their job responsibilities. This will help to prevent security breaches and ensure that sensitive information is not accessed by unauthorized personnel.

Implement an IT onboarding checklist: Create a detailed IT onboarding checklist to ensure that all necessary steps are completed during the onboarding process. This checklist should include everything from granting access to providing necessary training.

Offboarding Employees:

Start with clear communication: Prior to the employee's last day, it is important to communicate with the departing employee regarding their exit process. This includes providing them with clear instructions on how to return any company equipment, revoke their access to systems, and ensure that all company data is secured and accounted for.

Revoke access to company systems: As soon as possible after the employee's last day, access to company systems should be revoked. This includes revoking access to any cloud-based services, email accounts, and other systems that the employee may have had access to.

Conduct an exit interview: An exit interview can be a valuable tool for gaining insight into the reasons why an employee is leaving. This can help the company to improve its processes and better understand the needs of its employees.

Document the offboarding process: Document the offboarding process to ensure that all necessary steps are completed. This documentation can be used to ensure that all company equipment is returned, all access is revoked, and all company data is secured.

By following these best practices, businesses can ensure that their IT onboarding and offboarding processes are efficient, effective, and secure. These processes are critical for maintaining the integrity of a company's technology systems, and should be taken seriously by all businesses.