Does empathy matter in product management?

Innovation, strategy and focus are the main essence for any product to evolve, sustain and succeed. Is it so? Products founded with the ideation of involving cognitive empathy to its surrounding environments and diversified communities have much greater impact throughout its product lifecycle. Empathy not only brings in the essence of purpose and motivation needed for a product to flourish, it also blossoms a beautiful collaboration between passionate engineers, product, business along with their customers. It enriches our customers' lives by enabling them with the right set of tools. The evolution of a product from its birth to adolescent oversee various changes and tweaks in the roadmap to accommodate technological advancement, to challenge its competitors, and certainly to improve the Return On Investment. But a product built with social mindset and empathetic values will always have a nudge over its competitors. Let's build product with empathetic mindset and democratizing not just the monetary benefit but also sharing the social wellness for all.