Does Amazon (not AWS) have enough reserve mindset capacity?
Christopher J Skinner
Go to Market software using remote mindset and psychology traits to solve product market fit. Founder, CEO
Amazon is an impressive company that everyone knows well. Has talent management put them in a good position for change?
My article focuses on the traits and mindsets of leadership.
Very briefly, still stock labs has a capability of remotely measuring mindset. Mindset is how we define our purpose. Mindset is made up of a number of key things that you can measure through language psychology density.
The fast read is hiring changed dramatically in 2010. Another wave of change occurred sometime around 2013. From then on, the type of people they hire is on a?trajectory. Is this a good thing? Well it depends. If the world doesn't change, no such thing as supply chain,?or inflation, people still like to buy the same products and it's more or less operational excellence, then they're in great shape.?
Starting in 2010, until 2015 was a period of transition. Much less opportunistic hiring less disciplined hiring and a trajectory of expert level thinking. Don't get me wrong, experts are great. They solve problems. But do they know what problems to solve? Not often they will get themselves out of difficult situations by themselves. That's where the results driven mindset comes in and that's what I have a problem with.
Amazon has chosen to hire much last results driven mindsets. Significantly less. While the company was an expansion mode they were acquiring or hiring results driven mindsets with high degrees of discipline an opportunistic thinking. Look after 2010. Everything changes on a digital dime.
Now we're doubling the amount of expert thinking and cutting results. We've also cut back on opportunistic discipline as well. Is this a problem? Yes companies that over hire any type of mindset will form a weakness.
Now let's get into a few more details.
2000 to 2009: We see the launch of AWS, acquisition of companies and expansion into Canada, France and Japan. These are drastic moves and a lot of attention and a lot of results driven mindset capacity needs to be in place. They did very well.
2010 until 2015 we see fulfillment centers which makes a lot of sense. It also makes sense to continue to hire certain levels of discipline mindsets. They did that. For a period of time they did not make drastic changes except for removing opportunistic thinkers and results thinkers.
We see the launch of Amazon Studios. I'm not sure where that has gone? Fulfillment centers speaks of expert and discipline. Continuing to hire for AWS implies disciplined expert thinking. In 2013 Amazon fresh is launched. Prime music is also launched during this time period.?
After 2015 the company goes on a tear of hiring increasing amounts of expert thinking while holding steady on discipline opportunistic and results. I think this is a mistake. By focusing on expert mentality, you create gaps in all of the other mindsets. Expert thinking crowds out the room. There's a number of issues that form when this happens. Experts continue to ensure that the company will grow and solve complicated problems. What is has open them up to is not experimenting like they did before 2010. It can be said that AWS is the future of the company and this analysis does not take into account what is going on there. From what I see, we're not seeing the big experimentations and big problem solving from 2015 until 2021.
领英推荐
I would like to see the company hire more results driven mindsets and rebalance opportunistic thinking. You have enough expert thinking. You need to refocus. It's less about technical challenges and more about solving business model challenges going forward. It's a great company, it'll do well for a very long time. I'd like to see it get some of its old capacities back.
Details below:
Amazon experienced significant growth during the 2000-2009 period, and as a result, the company held several major hiring events and talent-related initiatives to support this growth.
2010 to 2012
Between 2010 and 2012, Amazon continued to experience growth and expansion, which resulted in several big hiring events and talent-related initiatives. Here are some notable examples:
2013 to 2014
Between 2013 and 2014, Amazon continued to experience significant growth, which led to several major hiring events and talent-related initiatives. Here are some notable examples:
2015 to 2021+
Between 2015 and 2021, Amazon experienced continued growth and expansion, which led to several major hiring events and talent-related initiatives. Here are some notable examples:
Global Client Director @ LinkedIn | Creative Solutions for Global Clients
1 年My observation is this type of process-driven thinking is hobbling many large companies here in the US. Too much automation and process drive down customer satisfaction and margins by killing employee efficiency and providing real-time solutions to customer needs.