Doctors have a choice- to change or continue. We must remember they are our patients not our problems!
Dr. Shenoy Robinson
Thought Leader - Growth Strategy I Innovative Business Models I Healthcare Investment Advice I Blend Clinical & Business Operations
I write out of concern on the state of healthcare delivery in India and the way the doctor – patient relationship has evolved and changed for the worse over the years.
I am pained at the level of distrust and the widening of the “expectation- offering” mismatch between the patient and the provider (hospitals and doctors).
I am concerned at the kind of marketing and business practices that are being practiced in healthcare delivery( doctors, hospitals, Pharma ccompanies, medical device companies and others) today.
I am troubled by the way the narrative around healthcare delivery has painted hospitals and doctors as villains with unscrupulous elements taking advantage of the situation.
I am writing this as the industry ( doctors and hospitals) appears to be clueless about how to change the narrative and make it more balanced. They have run out of fresh ideas on what they need to do? What should they stop doing? What should they start doing? in order to regain the trust and respect that this profession once commanded.
In my blog I have tried to capture the essence of what the modern day patient is looking for and expecting from us! Are we listening? And if yes are we ready to change?
Editor at The Hunterian Society
5 年It needs to be said!Thank you for that! What you have said applies equally to Sri Lanka where I have a watching brief!
Vice President R&D (Content&Curriculum) at S.K. Educations Pvt. Ltd., Delhi (For the Chain of Bachpan Play Schools &Academic Heights Public Schools)
5 年I agree that the trust is evaporating. People are impatient and every one wants results at the snap of their fingers. Yes the health care sector has the doctors as its backbone. This backbone needs to be strong and patient. You need more unity amongst yourselves too. If I get an evaluation done by one doctor and go in for a second opinion, I might be asked for a re run of the same tests. Why is that so is beside my understanding. It happens in every industry but here in this field it causes loss of trust.
Let's Collaborate in Delivering Health - Better, Bigger, Cheaper, Earlier, Faster !
6 年Just a few more like you would trigger & kickstart the solutions trail...
Director at Fortis La Femme
6 年The key point to understand in healthcare is that it takes time. One needs to have patience to see the fruits of their decisions. Sadly everyone seems to be in a hurry.
Thought Leader - Growth Strategy I Innovative Business Models I Healthcare Investment Advice I Blend Clinical & Business Operations
6 年Regarding leadership and management of hospitals I would like to say 2 things. There is a huge problem of availability of talent, very few people in management of hospitals have the C suite credentials. Second there are no fresh ideas on business plans, marketing or growing business. Hospitals are being managed in the same ways for the last 25 years. Little or no change. Owners/ Investors lack the Vision and courage to disrupt. Warm regards