Do you know what a CTI is to optimise Sales Cloud?
Heather Black
Training and Placing Super Salesforce Talent | CEO of Supermums | Salesforce Training and Recruitment | Women In Tech Champion | International Best Selling Author | Golden Hoodie Recipient
Salesforce reports that over 92% of customer interactions still occur over the phone,?so choosing the right phone system (CTI) is critical. During this five-part blog series we're looking at the ways to maximise the features of Sales Cloud, harnessing the power of third party apps to get a full end to end solution for your business. Last week it was all about third party apps, this week we're focusing on 'How to choose the right Phone System (CTI) for your Salesforce implementation'?To read the article in full, click?here.
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