Do you have a strategic marketing and communications plan?
Arlen Meyers, MD, MBA
President and CEO, Society of Physician Entrepreneurs, another lousy golfer, terrible cook, friction fixer
Whether you are a non-profit or a for profit professional services organization, like a medical practice, or a company, you should have a strategic communications plan.?A communications strategy is designed to help you and your organisation communicate effectively and meet core organisational objectives. Instead of being reactive, having a plan is proactive and forces you to decide what you will say to whom and when and how you will say it.
In addition, having a plan puts all the different outreach and messaging tools into one place, creates priorities, helps to identify budget allocations and define benchmarks, timelines and metrics.
Here is a template for a strategic communications plan?that follows this 7 step outline:
Step One: Conduct a Situation Analysis A. Examine the External Environment B. Examine the Internal Environment C. Strengths, Weaknesses, Opportunities, Threats D. Analyze the SWOT
Step Two: Connect with Your Audience A. Audience Identification B. Audience Profile C. Select Priority Audiences
Step Three: Communications Objectives
Step Four: Tailor Messages A. Persuasive Messages B. Put a Human Face on the Work
Step Five: Develop Appropriate Strategies and Vehicles A. Evaluate Strategic Options B. Evaluate Existing Vehicles and Strategies C. Develop New Strategies and Vehicles
Step Six: Evaluate Your Efforts A. Strategy for Evaluation B. Develop Outcome Measures
Step Seven: Create a Timeline and Budget A. Develop a Calendar B. Communications Budget Sheet
A go-to-market (GTM) strategy is a comprehensive action plan that outlines the approach and steps to attract and win new customers, enter new markets, increase market share, and achieve projected sales and marketing goals, revenue, and ROI. The last thing you want is for a new product to fail. There can be several reasons, but the usual culprits include weak or poorly executed product launches. You can avoid this if you have a well-thought-out, effective GTM strategy that creates a competitive advantage, can be smoothly implemented, then tracked and modified based on data analytics and customer input.
Common GTM mistakes are:
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3. Relying on one-off connections via Linkedin
4. Not listening to customers
5. Not having the right sales and marketing people on the bus
6. Not using social media appropriately to create awareness and buzz about your product
7. Not having a budget
8. Failure to use the right analytics and measure results
9. Pivoting too late or not at all
10. Not testing your business ideas and exporing and exploiting your business model
All this, of course, takes thought, planning and execution. Most you who are reading this won't do it. However, if you want the 5 minute university version, check this.
You are making a mistake if your digital marketing and communications efforts are not part of a bigger plan with many integrated, stratified, prioritized moving parts. Like the saying goes, half of advertising works, you just don't know which half. Whichever half it is, be sure you've got it covered.
Arlen Meyers, MD, MBA is the President and CEO of the Society of Physician Entrepreneurs on Twitter@SoPEOfficial and Co-editor of Digital Health Entrepreneurship
President and CEO, Society of Physician Entrepreneurs, another lousy golfer, terrible cook, friction fixer
8 年Patrice: Happy to learn more.
Recovering Engineer | Digital Automation | Executive Strategist | I help executive leaders build employee-centric OKRs increasing performance 50-70%
8 年Arlene, great reminder about being intentional and having fore thouht. We found its much easier to hsve some one who isnt so close to the busy do it for you. Sometime soon I will have to share with you a simple approach that allows for quick implementation with a results based iterative design to drive the creativity in that communications plan. We managed to refine this down to just 2 templates we use that drills down to the daily communications for our clients with a 6 to 12 month rolling overview. It only took 2 years and about 40 clients to work it out. Cheers.
Director at MKB Groups
8 年nice about your article :D
President and CEO, Society of Physician Entrepreneurs, another lousy golfer, terrible cook, friction fixer
8 年Debra: Write 500 words of the plan each day, Monday-Friday. It should be done in two weeks.
President, CEO at Restech
8 年Ad Hoc seems to be the average communication plan - even mine. Arlen Meyers, MD, MBA thanks for sharing and finding such a straightforward template that makes the effort a little more effort(less)!