do but what
Rafa? Ostrowski
CTO, CIO, Product Director / IT, new technologies, finance industry, EMBA23
As we have summer time I would like to recommend Marc Elsberg book "Greed". It is a story on how the world could become ideal. In this ideal world all decisions on what to do / how to distribute resources are being made based on the law of diminishing marginal utility.
I’m wondering, what is your experience with taking decisions on what to deliver, especially when you have much more needs than available delivery capacity.
Everyone can agree that there are many methods which make sense and help to decide but always you need to struggle with either "super urgent requests", too much bureaucracy, very strong stakeholders pressure or extensive micromanagement etc. The problem itself is focusing on overwhelming tasks waiting and how in extra time they could be delivered, instead of looking for out of the box solutions and how a change in the process of delivering could help.
How to agree on current priorities? when everything seems to be of the most importance.
I like to keep things simple, and so let us focus on our competences. Therefore it is great when any idea is described by business as an expected result ( i.e. set of defined acceptance criteria) not as a solution. Having the result one can say how much it will bring/ or what is the cost of not having a particular solution. Those two pieces of information are the competence of the business stakeholders. IT based on expected result (business context) defines a solution and decomposes it into simple (deliverable) tasks. It allows us to estimate the cost for delivering the solution. That for me is the IT perspective in the decision process.
And so we are having two dimensions for decision: benefits (business) and cost (IT) and an easy matrix can be made. Later, based on it you could divide delivery into stages 1,2, etc, and releases within the stage. First of course you should focus on those with highest benefit and lowest time to produce (quick wins). Also such an approach can be found in the way release planning is done based on the outcome of a proper user story mapping.
领英推荐
This gets us back to the book I mentioned, the stages in delivering are somehow to be explained by the law of diminishing marginal utility.
What is your experience and practices on the decision process ?
#book #decision #priorities #organisation #practices #it #changemanagement #marcelsberg #greed #summer
IT | Digitalization | Leasing Solutions | BPM
3 年When planning tasks, I pay a lot of attention to the Pareto rule. I identify the 20% effort that gives 80% of the benefits and try to deliver them first. The second thing that is important in organizing the work is working on the delivery process itself. In my industry, i.e. in IT, good practices say that about 20% of expenditure should be incurred on various types of improvements or reduction of technological debt. These are usually jobs that business does not outsource to its IT, but rather the other way around - IT identifies these needs and tries to include them in the work plan.