Do we need Financial Advisors?
Derek N.H. Notman, CFP?
Founder & CEO at Couplr.ai. Organic Growth Engine for Insurance & Wealth Management Companies and their Financial Advisors | REBL Dad | Speaker | Co-Host Rethink FA Podcast
Why most people don't work with an advisor, why it needs to change, and how we can do it.
These stats are scary, but also a major opportunity.
99% of Americans don't use a financial advisor - CNBC.
75 percent of Americans are winging it when it comes to their financial future - CNBC
In 2020, only 29 percent of Americans worked with a financial advisor - Statista.
Money is arguably the most powerful tool in the world, yet no formal education exists around it. We learn more about long division and how to structure a term paper than we do our daily finances, investments, and insurance. It doesn't make sense, and if it doesn't make cents, it doesn't make dollars, lol!
Why People Don't Use a Financial Advisor
Although the studies vary a bit it is pretty clear that most people don't use a financial advisor for the following reasons:
- They think it's too expensive
- They carry too much debt
- They think they don't need an advisor till they are middle-aged
- They think working with an Advisor is just about investment returns or retirement planning
- There is a lack of trust in the financial services industry
So essentially people don't think they need an advisor till they are older, have paid off their debts, are ready to plan for "retirement", think they can afford it, and feel like they trust them enough to work together.
You don't have to agree with any of this, but the facts remain and are a clear representation of how the consumer feels. Their perception is all of our reality. And given this perception one can argue, do we really need financial advisors?
I think we do and here is why I think this perception needs to change.
Why it needs to change - more people should work with a financial advisor
If anyone is trained to help others with money it is financial advisors (everyone from coaches to life insurance agents). As financial professionals we end up learning a ton through books, classes, certifications, and real world application. We aren't experts when we start out, but the ones that stay in the game become experts. We know more than the majority of the population.
With this knowledge we have a responsibility to educate, inform, guide, and empower people to take the steps necessary to master their money. Notice how I didn't say sales?
If more people are given access to financial education and empowerment then doesn't that improve society as a whole? I think so. The financial advisor is, in my opinion, a core piece of the engine needed to drive change and help more people.
This engine is not just the advisor though. Like a high performance supercar there are many parts that must fit perfectly together for maximum efficiency. We need the consumer, the advisor, the products & services, the marketing, and so on.
So why should more people work with an advisor? Simple, financial health supports mental & physical health and vice-versa. When we are better in these three areas we enjoy better lives, have more positive impact on our communities, and get to teach the next generation how to do the same.
We also know from studies like this one from Morningstar is "that through prudent advice, advisors have the ability to add value" for their clients. Although this will vary from client to client it's clear that advisors can and do add a ton of value.
What about DIY'ers?
Yes, even DIY'ers go to a medical doctor from time to time to make sure what they are doing is good and to get a second opinion. It helps keep them on track. So whether you are a DIY person or would prefer a personal trainer, having a financial expert on your team makes cents, so you can make some dollars, haha.
How we change it so the majority of people work with advisors
It's going to take a village to shift the numbers, but here are some specific things that will help:
What Advisors Can Do:
- Lead with advice (education) - don't make people feel like a sale is just around the corner
- Be transparent with your pricing - we don't go to Best Buy to purchase a TV without first comparing prices
- Be accessible (virtually and/or in person) - the consumer wants this convenience
- Don't be pushy with your marketing/sales - check this poll out for more
- Use tech to enhance the human connection - robo distribution is OK, advice not so much
What matters most:
- Experience, credentials, fees?
- The advisor connects on a human level with the client?
- Transparency & trust?
ALL OF THE ABOVE!
I think we can agree these are all very important and necessary for more people to be willing to work with us, but there is a disconnect. What we know to be important is not how the consumer perceives us to be.
We must change the perception, one advisor and one consumer at a time. It will take a collective effort, and it will take time. But this is the opportunity.
What if there was a place to grant the access, transparency, trust, and advice consumers want while giving advisors the clients they want? Sounds great, doesn't it?
Well, my team and I have created just that, we are still in stealth mode but if you are keen to learn more make sure to join our mailing list here.
This is our way to help change the status quo (the perception), to help more people live better lives.
So, do we need financial advisors? 100% YES! People want human advice, especially when the cost of being wrong is great, now we need to change the perception together.
How are you going to help change the perception?
Sending positive vibes your way,
Derek Notman
I help women get financially "unstuck" prior to and after divorce. A financial coach for clients of divorce attorneys,financial advisors, CDFAs and related professionals.
3 年There has to be a holistic, relationship based approach. The more services and resources you can offer in the way of tax, estate and college planning, financial coaching and education your clients will value you for years and years. I wish more advisors were interested in educating younger people about personal finance.
Senior Product Marketing Manager at Cloud Software Group
3 年Great piece Derek. If your car is broken you go to a mechanic, if you are ill you go to a doctor. But if you have problems with your finances or investments you go to Google and try to figure it out yourself. Does not make much sense alright!
ROI using the simplest strategies | Wisdom for your wealth | Financial & Life Planner | Listener | Avid Reader | Family Man
3 年The situation seems to be similar in every part of the world. We have the same mind blocks with prospective clients here in India. The industry being in the early stages does not help either but, our thought process has been similar and that is encouraging.
Fintech Consulting, Market Strategist
3 年Do we need advisors? Maybe. I once interviewed 40 advisors across various firms and ask them how many advisors added value- the answer was consistently less than 5 percent. Imagine asking doctors the same question Two things stand out, in terms of planning- AI based planning is here and with scale and data quality someone will have a DYI platform where you enter the info and it walks you step by step on what you need to do, and through aggregation a model portfolio will be allocated. This will be evidence based vs the ad hoc analysis-eliminating much of the value of an advisor. Secondly, Fama once said, in regard to investing, perhaps active management can out-perform “ But how would you ever know ahead of time”. In other words, investing passively based on your AI based plan makes the most sense. Again, no real need for any intermediary So- why maybe? We will enter a market where the best advisors will be specialists not generalists and this will move quickly at some point in the next 18 months. Complex structures, niche segments of clients and adding value through real alternative investments ( where most advisors don’t discuss because they don’t get paid on it)blended with technology will be the future of this industry.