Do not cut IT cost - do IT Cost and Value Optimization!

A 360-degree approach creates value

Taking a 360-degree approach to IT optimization (ITO360) creates opportunities that would be missed by merely cutting costs. ITO360 is about optimizing business processes and information delivery, and then redefining business models. CIOs who understand – and embrace – this mandate are positioned to change the competitive playing field to the enterprise’s advantage. ITO360 involves this progression:

1. Optimize business processes. CFO  & CIOs can broaden their focus on business process automation to include rationalizing redundant business processes across the enterprise and identifying business capabilities (and processes) the organization will need as it becomes increasingly digital.
2. Optimize information delivery. CIOs should add “enterprise information architect” to their job descriptions. A cross-enterprise perspective on information and processes, supported with technology, helps break down data ownership silos, send information flows up and down management chains and across functions, and drive optimum decision-making.
3. Optimize business models. Business model innovation is often less about automating and improving internal business processes, and more about digital products, channels and communities beyond enterprise boundaries. CIOs should work with digital leadership to exploit technology’s potential, and look outside the industry for innovative business models.
4. Read more about this subject on  https://www.gartner.com/smarterwithgartner/the-360-degree-approach-to-it-cost-and-value-optimization/