Do Behaviours At Work Matter More Than Rules?

As culture experts, we often work with clients to understand:

What truly drives success in the workplace?

Is it strict rules, rigid procedures, or constant monitoring?

Or is it something deeper?

Something rooted in how people feel about their work?

Is it their environment, or their colleagues?

In this article, we explore how behaviours at work are shaped - not just by individuals, but by teams, managers, organisations, and society as a whole.

Through a real-life example set in a well-known coffee shop, we highlight how small moments of collaboration, trust, and creativity can lead to meaningful results.

We delve into key insights on:

• The importance of behaviour guidelines and their real impact on organisations and customers
• How to inspire and engage your team to work towards shared goals
• Why psychological safety, trust, and freedom to think drive better outcomes than rules

This piece is packed with practical tips for leaders who want to foster a positive culture.

Because how leaders role-model great behaviours impacts organisational performance.

If you’re ready to rethink workplace behaviour to unlock everyone's potential, this latest insight article is a must-read.