Diversity and Inclusion in Facilitation: Actionable Tips

Let's be real - as facilitators, we're in a position of power and influence. The way we design and run sessions can either reinforce existing marginalisation or create more equitable, inclusive spaces. If you want your facilitation to be more welcoming and empowering for all, here are 8 tips to get you started:

1. Start with Self-Awareness - Before you can effectively promote inclusivity in your groups, take a step back and reflect on your own biases and worldview. Self-awareness is key in understanding how your perceptions might influence your facilitation style. Engage in training or use resources like the Harvard Implicit Association Test to uncover unconscious biases that could affect your interactions.
2. Set the Tone Early - From the get-go, establish that your sessions are safe spaces where all opinions are valid and respected. You can do this by setting ground rules collaboratively at the start of your session. Encourage participants to suggest what they need to feel safe and included, such as no interruptions or using "I" statements.
3. Ditch Ableist Language - Language matters tremendously in setting an inclusive tone. Use gender-neutral terms like “folks,” “everyone,” or specific non-binary pronouns if introduced by participants. Be mindful of colloquialisms and idioms that might not be universally understood or appreciated, especially in culturally diverse settings.
4. Mix Up Facilitation Styles -The classic facilitation style of standing and presenting favours certain learners over others. Mix it up! Incorporate periodic breaks, variety in audio/visual inputs, hands-on activities, pair discussions, etc. to engage different learning preferences.
5. Re-evaluate Your Materials - Take a close look at the images, videos, examples, and case studies you rely on. Do they reflect the diversity you're striving for, or do they reinforce stereotypes and single narratives? Expand beyond the usual suspects.
6. Be Curious About Accessibility Needs- Frontload your requests for accommodation needs, providing multiple ways for folks to confidentially loop you in beforehand. But also recognise that not everyone may disclose in advance. Remain curious and responsive throughout your facilitation. Change any activity that may exclude participation e.g. an ice-breaker that involves climbing stairs when one participant utilises a wheelchair.
7. Cultivate Psychological Safety - Establish collaborative group norms that promotes equity of voice. Call in (not call out) problematic behaviors with humility. Make space for real discussion around hot topics while reassuring that no one has to represent an entire identity group.
8. Provide Multiple Feedback Channels - After your session, offer multiple ways for participants to give feedback. Some might prefer anonymous digital forms, while others might feel comfortable with a face-to-face discussion. Feedback is crucial for understanding the effectiveness of your inclusivity efforts..

Making your facilitation more accessible, representative, and empowering is a journey, not a checklist. But these starting points can help make your sessions feel safer and more engaging for participants from all backgrounds. What other tips would you add?