Distinguishing Outcomes From Outputs: Key Takeaways From IRM UK EA 2024 Conference

Attending the recent IRM UK EA and BPM 2024 conference, we led a workshop focused on defining architecture execution outcomes to directly enable business objectives. We emphasized that the failure to execute strategies consistently ranked as a top concern for executives and that distinguishing outputs from outcomes is key. Outputs refer to the tangible artifacts and deliverables produced by a process, whereas outcomes refer to the meaningful results and impact of those outputs. Focusing only on outputs risks losing sight of the ultimate goals and can lead to misallocation of resources.

In discussions with attendees, the inability to execute strategic initiatives was a common theme. Many organizations struggle to translate high-level strategies into concrete actions that drive real results. Our workshop offered a framework for architects to define the outcomes critical for strategic success and map those back to the outputs needed to achieve them. A crucial part of this process is actively involving stakeholders. To facilitate this, we shared the blueprints we use in our work.

As part of our newsletter, we have recently shared a review of “Sooner, Safer, Happier” by Jonathan Smart , which explores the importance of an outcome-focused mindset. The book argues that distinguishing outcomes from outputs is crucial for innovation and long-term success. When outcomes become the priority, organizations are able to achieve more ambitious goals and sustainable growth. Focusing on outcomes helps create clarity of purpose and spurs new ways of thinking that lead to transformative change. If you would like to read more, you can check our book review here.

Overall, keeping outcomes at the forefront of planning and execution is essential for any organization looking to make a real impact. The conference and book reinforced our view that an outcome-driven approach is the key to unlocking new opportunities and overcoming barriers to strategy implementation. By focusing on outcomes over outputs, we can build organizations that are agile, more resilient, and better positioned to embrace what lies ahead. Though the path is challenging, the potential rewards make the effort worthwhile.

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