Disney's Homework Mistake

Anyone else tired of having to refer to a two year old movie to understand what is happening in a new movie? Maybe even a five-year old tv show? This is the "homework"Disney has thrust upon its audience.

This is one of the problems the entertainment giant has found itself mired in over the past four or five years. Which is stunning considering they have historically been one of the most respected and capable corporations in America.

Homework is creating communication friction. Something people don't want to deal with to get entertained. Or at work. Can this be impacting the quality of your communication? And if you are getting the results you want from them?

More perspective on friction and tips to minimize/reduce it in this week's article.