ITIL provides a birds’ eye view of an IT sector’s functioning and helps comprehend a broad perspective of an enterprise's IT operations. Acquiring the ITIL certification will be an asset for most IT professionals as it guarantees higher earnings than other accredited professionals in other categories.?
Hence we recommend going through the following list article, navigating its way through a list of intermediate-level courses along with top skills and learning platforms covering this field.??????
Introduction to ITIL?
ITIL seeks resource optimization and examines operational processes continuously to improve. It also serves as a business associate for organizations to identify and adopt only those applications that are suitable for them.??
Information Technology Infrastructure Library (ITIL) is a string of activities in IT Service Management (ITSM) for lining up operations and services. Retained by AXELOS Limited, it provides guidance and a structure not necessarily distinct to an industry standard but is generally accepted by a plethora of organizations that are making the most of a systematic approach.?
The ITIL framework comprises proven methodologies like procedures, processes, tasks, and checklists for organizations to optimize their IT Service Management (ITSM) for development and change. It facilitates value delivery and enhanced competency.??
Top Intermediate-Level ITIL Skills?
The top ITIL skills that you will need are as follows:?
ITIL Service Operations?
ITIL Service Operation entails overseeing the efficient delivery of IT services to provide value to the organization. All in all, it furnishes best-practice guidance on ensuring stability in IT services and accomplishing the predetermined delivery targets.?
ITIL Service Transition?
Service transition directs the transition of a new or modified service in its lifecycle. It oversees that all the changes in the service management processes are implemented in a systematic way.?
Managing and overseeing risk for new, modified, and retired services shield the product environment. It enables the business to yield more value to its customers. Apart from that, developing accurate service knowledge helps stakeholders make well-informed decisions and meet challenges with effective service delivery.?
Both managing service risk and developing service knowledge are essential to service transition.?
IT Service Management?
IT Service Management, also known as ITSM, refers to the skill of applying, managing, and providing quality IT services to fulfill the needs of an organization. Acquiring expertise in IT service management tools and techniques will help you ensure that the right mix of people, procedures and technology are in order to deliver added value.???
Top Learning Platforms Providing Courses for ITIL
There are multiple learning platforms providing courses on ITIL. Some of them are listed below:
- edX
: It is developed by Harvard and MIT. It provides university-level courses, including free-of-cost courses in various disciplines to learners globally.?
- QuickStart
: It is one of the industry’s pre-eminent IT skills training providers. This cognitive learning platform is integrated with artificial intelligence and enables multi-modal knowledge transfer.?
- Future Learn
: It is a global online learning platform providing first-rate online courses from the world’s top-tier universities and portals. Be it micro-credentials, expert tracks or short courses, it intends to offer accredited and unaccredited top-class learning that is both in-demand and social. ? ?
ITIL Courses?
- This course specifically focuses on the foundational concepts of information technology management.?
- Provider: This intermediate-level course is offered by the Indian Institute of Management Bangalore in collaboration with edX.?
- Pedagogy: It adopts an instructor-led learning methodology and features four weeks of runtime, instructor-moderated discussions, graded assessments and exams.??
- Practical Experience: In order to provide a better learning experience, the course curriculum incorporates brief videos, live classes, pop quizzes, and a CapStone project.
- Instructor: The course faculty Dr. Rahul De’ is the Hewlett-Packard Chair Professor in ICT for Sustainable Economic Development at IIM Bangalore and comes with proven experience in teaching information systems in more than four countries.???
- Pricing: You can join this course for:??
- ?3,519
- $50
- £42?
- This micro-credential specifically targets those involved in delivering, supporting or providing IT-facilitated services in modern-day digital organizations.?
- Through this certificate program, you will acquire first-hand knowledge about key concepts in the ITIL?4 framework and learn the rudiments of the latest version of ITIL.?
- Pedagogy: This 5-week-long self-paced certification course provides a fine blend of instructor-moderated discussions, tutor-marked assessments, exercises and lifetime access to the course content.?
- Career Impact: Upon successful conclusion, you will earn the ITIL? 4 Foundation Certificate, which will be an added edge to your CV.?
- Credibility: This course is developed by QA, the UK’s leading tech and project management skills organization and accredited by PeopleCert on behalf of AXELOS.?
- Pricing: You can join this course for:?
- ?50,288?
- $714
- £593
- This training program is meant to prepare and test your knowledge of the ITIL? Service Operation. Besides, it also helps prepare for the ITIL? Expert Certificate Exam.?
- Pedagogy: This 3-day-long self-paced certification course comes with instructor-moderated discussions and lifetime access to the course content.?
- Instructor: The course will be led by international faculty possessing credentials like PMP?, ITIL? Expert, Scrum Master & Scrum Coach.????
- Pricing: You can join this course for:?
- ?188,682
- $1,950
- £1,619
- This course will train you in applying the RCV practices in the service management lifecycle, especially in the main ITIL? roles, processes and functions areas.?
- Pedagogy: This course adopts a self-paced learning approach and features 5 days of runtime, instructor-moderated discussions and lifetime access to its content.?
- Curriculum: The course comprises practical exercises, tutorials, eight MCQs, and exam practices to test the retention of knowledge gained.?
- Instructor: The course is conducted by a competent project manager and Agile & DevOps coach having more than 25 years of work experience in this field.?
- Pricing: You can join this course for:???
- ?318,825?
- $3,295?
- £2,735
- This course will help you gain insights into the ITIL Lifecycle to effectively review product features and design strategies to help your organization.??
- It is also an excellent preparatory guide to clear the? ITIL? Continual Service Improvement (CSI) exam.??
- Pedagogy: This 3-day-long self-paced certification course provides lifetime access to its content and instructor-moderated discussions.?
- Practical Experience: The key highlights of this course include virtual labs and post-course interactions to enrich your learning experience.?
- Career Impact: The certification earned upon completing this course will add 3 credit points to your resume.?
- Instructor: The course will be supervised by international faculty holding credentials like PMP?, ITIL? Expert, Scrum Master & Scrum Coach.?
- Pricing: You can join this course for:?
- ?188,682
- $1,950
- £1,619?
- This track will teach you how to apply the SOA practices during the service management cycle, particularly in the key ITIL? roles, processes and function areas.?
- Pedagogy: This instructor-led certification course is 5 days long and features instructor-moderated discussions and limited access to its curriculum.?
- Curriculum: It consists of hands-on exercises, tutorials, exam practices, and post-course interactions. The course also concludes with an exam that comprises 8 complex MCQs.???
- Instructor: The course has international faculty who wear the hats of a Project Manager and Agile DevOps trainer, having 25 years plus experience in this field.
- Pricing: You can join this course for:?
- ?318,825
- $3,295?
- £2,735
- The course is a part of the ITIL? intermediate capability stream. It is meant to provide extensive knowledge and understanding of industry-relevant practices applied in service management based on the? ITIL? Service Lifecycle core publications.?
- Pedagogy: This self-paced certification course comes with 5 days duration, instructor-moderated discussions and lifetime access to the course content.
- Practical Experience: The course modules incorporate hands-on exercises, tutorials and exam practices to reinforce experiential learning.
- Credibility: The course has 4 credits and is one such credential that allows you to take the ITIL? Expert Certificate in IT Service Management.?
- Instructor: The course has international faculty with more than 25 years of professional experience in various tech fields.?
- Pricing: You can join this course for: ?
- ?318,825?
- $3,295
- £2,735?
- This course will take you from comprehending the five service life-cycle stages to change remediation.?
- Pedagogy: This hour-long self-paced certification course features limited access to its content and instructor-moderated discussions.?
- Instructor: The course will be conducted by Mr. Azhar Khuwaja, who specifically specializes in ITIL.? ????
- Pricing: You can join this course for: ?
- ?9,580?
- $99
- £83?
- With the help of this certification program, you will be able to test, present and validate information as per the industry methods in service management in accordance with the ITIL? Service Transition publication.
- Pedagogy: This 3-day-long self-paced certification course comprises instructor-moderated discussions and provides lifetime access to its content.?
- Curriculum: The course modules consist of hands-on exercises, tutorials, exam practices, virtual classroom and post-course interactions. The course also concludes with an exam that comprises 8 scenario-based MCQs.????
- Career Impact: The certification provided upon completion will add 3 credit points to your CV.?
- Instructor: The course faculty holds over 25 years of professional work experience in several tech fields.??
- Pricing: You can join this course for: ?
- ?188,682
- $1,950
- £1,619?
- This course is designed to give insights into service strategy, its associated principles, processes, critical success and risk factors.?
- Pedagogy: It adopts a self-paced learning methodology and comes with a 3-days-long duration, instructor-moderated discussions, and lifetime access to the course content.?
- Instructor: The course author has over 25 years of hands-on experience in various tech fields.?
- Pricing: You can join this course for: ?
- ?188,682?
- $1,950
- £1,619
- This course deals with five core publications of the ITIL? 2011 edition, specifically Service Strategy, Service Design, Service Transition, Service Operation and continual Service Improvement.?
- Besides, it also serves as an excellent preparatory tool for the ITILA? Planning, Protection & Optimization Intermediate exam.?
- Pedagogy: This 4-day-long self-paced certification course comes with instructor-moderated discussions and lifetime access to its curriculum.
- The average annual salary of an ITIL? Planning, Protection & Optimization professional is $90,441.?
- Instructor: The course will be led by international faculty possessing credentials like PMP?, ITIL? Expert, Scrum Master & Scrum Coach. ????
- Pricing: You can join this course for:?
- ?260,769?
- $2,695
- £2,237
- The course and its associated exam are discrete; nonetheless, they form an integral part of the ITIL? intermediate lifecycle stream and focus on key concepts of Service Design.?
- Pedagogy: This certification course follows a self-paced learning approach and features a 3-day-long runtime, instructor-moderated discussions and lifetime access to its learning material.?
- Career Impact: The certification gained upon completion will add 3 credit points to your CV.?
- Instructor: The course trainer holds over 25 years of professional work experience in several tech sectors.??
- Pricing: You can join this course for:? ?
- ?188,682?
- $1,950
- £1,619
Final Thoughts
In conclusion, ITIL offers a comprehensive understanding of IT operations and resource optimization. Acquiring ITIL certification enhances career prospects and earning potential for IT professionals. To delve deeper into ITIL, explore intermediate-level courses covering key skills such as service operations, transition, and IT service management. Various platforms like edX, QuickStart, and Future Learn offer diverse learning opportunities. Investing in ITIL courses not only expands knowledge but also opens doors to better career prospects, making it a valuable asset in today's IT landscape. Explore, learn, and advance with ITIL.