Discover the latest financial services insights
Welcome to June’s Banknote bringing you the latest financial services insights from around the world.
Speed and security are two key drivers of choice for digital banking customers. As digital fraud increases, along with high customer expectations – how can banks get the balance right??
Charles Green, RFI’s Founder, talks to Olivier Crespin, four times bank founder, in our latest Banking Uncovered podcast about what he thinks are the most significant challenges and opportunities over the next 3 years for digital banking, including fraud, better meeting customer needs, and much more.?
The growth in digital and mobile banking provides unprecedented opportunities for traditional banks and fintechs to better meet customer needs and to truly scale. Charles Green, RFI Global's, founder shares insights from RFI data and recent discussions with digital banking experts Mohamed Keraine, Standard Chartered, and Olivier Crespin, four times bank founder. Discover, how to master chat as a customer service channel, how AI enhances both security and user experience, and much more.?
It is vital that culture is the bedrock of a business, as that creates longevity and a focus on the customer.?Charles Green, RFI Global’s Founder, talks to Rupert Lee Browne, Chairman and Founder at Caxton, about founding a fintech business and the importance of transparency, trust and security and customer-centric culture.??
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