Discover: December 2023

Discover: December 2023

Check out some of our most popular articles and content from December!


Year in Review 2023

Our achievements in 2023 are all about the people we work alongside, the customers we solve challenges with and our communities – and we couldn't be more proud.

Check out our Year in Review to see what we got up to last year.


Vickesh Kambaran: Playing on Datacom’s strengths

“We’re not a family-based business any longer, but we’re also not a traditional corporate. We can have our own sense of identity and be proud of Datacom’s unique character.”?

Vickesh Kambaran helped Datacom define its values. Now, he's joined our team as the Director of Strategy Enablement.

Learn how he's helping build the long-term vision for Datacom.


Working for the greater good: Veronika Karashvili

“You can't deliver efficient, effective services without having the underlying technological tools that make things easier, more straightforward and more enjoyable for people to engage with. And the potential to keep expanding the horizons to improve services for people through the use of technology is endless.”

Veronika Karashvili has joined Datacom as a Programme Director after nearly two decades working on public sector projects - and she wants to continue working on projects that make a difference for New Zealanders and for the country.

Read about how Veronika is helping Datacom create positive change for our customers and communities.


Focus on team and customers creates memorable experiences

“We can help businesses understand different channels, their limitations, and how to work with them. With that knowledge comes increased adoption, employees are less stressed about change, and everyone is happier.”

Datacom’s lead customer experience (CX) architect, Anish Sharma, shares insights about how to deliver meaningful customer experiences.?

Check out Anish's six emerging trends in CX technology to be aware of in 2024.?


Finding better ways to collaborate and innovate

“Essentially, we help our clients design right-fit business solutions, enabled by IT. We find better ways to collaborate and clarify, and we bring that mindset into all the work we do.”

GM Andrew Cordwell and his team spend their days helping our customers transform their businesses to create more value and deliver better outcomes.?

Learn about Andrew’s career journey so far and his five tips for business success in a tough market.


Datacom helps CAA implement new telecommunications network

Technology like video conferencing is being used more extensively than ever by the Courts Administration Authority (CAA) to improve access and accessibility in courtrooms across South Australia.

Learn how we helped implement a new telecommunications network to help the CAA meet demand and lower recurring costs.


Looking for more?

Congratulations to our team member Diana Ismagilova who represented New Zealand in the triple jump at the 2023 Pacific Games in the Solomon Islands! Jump over to Facebook to see some photos and learn a bit more about Diana's journey.

We want to give a special thank you to our team members across Australia who donated their time to help put together 350 food hampers on behalf of eight different charities ahead of the holidays. Visit our Instagram profile to see some behind the scenes pictures and learn more about the organisations we've partnered with!


Keen for some extra reading?


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Discover more customer stories, insights from thought leaders, and resources on our website.


Thanks for keeping us in the loop with such valuable content. ????

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Ryan Ashton

GOVERNANCE4 & Smartspace.ai ~ Fractional Client Engagement | Community Builder | People & Culture | Technology | MC | Mental Health Advocate

10 个月

I'm not sure I'd class those six emerging trends of CX, as emerging?

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