Discharge Process in Healthcare

#dischargeprocessinhealthcare#

Namaste All,

Here are some thoughts from my end on the above subject (Only My view no Comparison with any process). Why there is a delay in discharging the patients in hospitals? Because discharge summary is not ready, Nursing returns are delayed, financial clearance process is not in place, Pharmacy clearance is delayed.

Step One: Expected date of discharge should be clear for each patient

Step Two: Planned discharges should be in place based on EDOD

Step Three: Nursing team should clear the drug / medical supply returns during night shift

Step Four: IP Coordinators / Billing Team should coordinate with doctors on the EDOD to plan the clearances well in advance

Step Five: Discharge tracking process should be followed for all cash patients

Step six: Clearance TAT should be very minimal to avoid any delay in discharging cash patients

Step Seven: Billing team should verify the bills on daily basis rather than verifying the same on discharge day

Step Eight: Billing team should keep the patients up to date on their current billing so that patients will not be surprised during discharge which will help the billing team to process the discharge quickly