The Dirty Truth About Belief: Why People Fall for Scams—And How You Can Ethically Make Them Believe in YOU
Vance Morris
Customer Experience & Customer Service Authority | Keynote Speaker | Coach | Best Selling Author | Since 2013, Vance helps businesses create Customer Experiences that Drive Extraordinary Customer Referrals & Profits.
The Art of Making People Believe (Even When You’re a Con Artist)
Ah, the audacity of human gullibility. Just when you thought we'd learned our lesson, here comes Billy McFarland, fresh out of the slammer, waving tickets for Fyre Festival 2. Yes, you heard that right. The man who turned a tropical paradise into a Lord of the Flies reenactment now expects you to fork over anywhere from $1,400 to a staggering $1.1 million for a sequel.
Now, let’s take a trip down memory lane and remind ourselves why this is utterly insane.
The Original Fyre Festival: The Dumpster Fire of Luxury Events
Back in 2017, Billy McFarland and his co-conspirator, rapper Ja Rule (who, let’s be honest, probably just wanted to drink champagne and take selfies), promised the elite of Instagram a festival like no other. This was going to be the event: a luxury music festival in the Bahamas with private villas, gourmet cuisine, and performances by top-tier artists.
What attendees got was... well, something a bit less glamorous. Instead of private villas, they were dumped onto an undeveloped island with FEMA disaster tents. Instead of gourmet food, they were served sad cheese sandwiches in Styrofoam containers. And instead of a lineup of A-list musicians, they got… absolutely nothing. Every performer bailed. Oh, and to top it off, flights to leave the island were canceled, so people were literally stranded.
Lawsuits were filed, documentaries were made, and McFarland was sentenced to six years in prison for fraud. But because the world is a circus and we never learn, here he is again, claiming that Fyre Festival 2 is going to be the greatest comeback story of all time.
Will there actually be music? Will there actually be food? Will there actually be a festival? Who knows! But people are still buying tickets. Why? Because people want to believe.
And Then There’s Elizabeth Holmes…
Not to be outdone in the chutzpah department, Elizabeth Holmes, the mastermind behind the Theranos blood-testing debacle, recently had her appeal tossed out by a federal court. Apparently, convincing the world you can run comprehensive medical tests with a single drop of blood doesn’t hold up under legal scrutiny. Who knew?
So, why on earth would anyone trust these two again? Because people are hardwired to believe in fairy tales. Take Dr. John R. Brinkley, for example. This early 20th-century quack convinced men that implanting goat testicles would cure their impotence. Spoiler: it didn't. Yet, folks lined up in droves, wallets in hand, eager to believe.
Now, harnessing this power of belief isn't inherently evil. In fact, it's essential for businesses aiming to stand out. The goal? Make your prospects and customers see you as the only solution to their problems. Not through deception, but by building genuine trust and delivering on promises.
Here are a few ways to cultivate that belief:
Storytelling: Share authentic stories that resonate. People connect with narratives that reflect their own experiences and challenges.
Social Proof: Showcase testimonials, reviews, and case studies. When others vouch for you, it reinforces credibility.
Transparency: Be open about your processes, pricing, and policies. Honesty fosters trust.
Consistency: Deliver a reliable experience every time. Consistency builds familiarity, and familiarity breeds trust.
While charlatans like McFarland and Holmes exploit belief for personal gain, you have the opportunity to use it as a force for good. By genuinely addressing your customers' needs and proving your worth, you become the trusted choice in a sea of pretenders. So, go ahead—be the hero your customers are looking for, not the goat-testicle peddler they should avoid.
#fyre #fyrefestival
Globetrotting Digital Nomads Helping Travel Enthusiasts Become Travel Agents
6 天前We often say that peoples' BS meters are high... so we aim to be transparent and straight forward. However, stories like these make me question the reliability of peoples' BS meters... Still, when we speak to people about the JOY and the OPPORTUNITY of becoming a travel agent, we lead with the worst case scenario. We are happy to tell you the POSSIBILITIES, while also keeping your feet grounded into reality of what's expected in this business. Good writing, as always!
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6 天前Wow!! It was bad enough that it happened once, but people didn't learn their lesson, and are actually giving this guy money again? ????♀? Wonder how many are the same people as before or hitting new IG influencers who may not know what happened last time??
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6 天前Isn't it weird how some individuals can turn gullibility into a business model? While McFarland and Holmes remind us of the darker side of belief, it’s a powerful tool when used ethically. What strategies do you think businesses can adopt to foster genuine trust without crossing ethical lines?