Digital Transformation: Technology Management for Growth

Digitalization is not something that can be left to some other time since its application is critical for firms’ competitiveness. Organizations are locking horns to incorporate technology to their strategic plans to enhance operational efficiency and customer experience as well as to gather insights. AI, ML, automation, and Cloud Computing are among those technologies that continue to drive this change.

Adaptive technologies are useful tools for call centers and recommendation systems allowing companies to improve the client service and analyze trends in the market. The cloud computing helps to store and retrievable data in more effective way and scalable for the businesses.

Also worth mentioning here is increased use of automation, which helps to eliminate routine work, and thus keeps employees engaged better in more valuable work. More and more businesses are reporting increased efficiency, innovative approaches and sustainability since they embarked on the transition to the digital era, as it is now known