Digital Transformation Strategy, Ask This:

Digital Transformation Strategy, Ask This:

Gerardus Blokdyk Gerardus Blokdyk

Gerardus Blokdyk

???? 34K+ | Bestselling Author | Innovator | Speaker | Mentor | Founder and CEO at The Art of Service | Bestselling Author - With 900+ Academic Citations my work is in the top 1% of most cited work worldwide

发布日期: 2022年1月23日
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  1. With digital transformation top of mind, does your organization have the technology in place to support your business goals?
  2. In this constantly changing environment how does your organization ensure a great employee experience that will help to accelerate digital transformation and deliver better business results?
  3. Does your organization have a culture that takes a long term perspective on change and encourages ongoing transformation and development of technology to enable process change?
  4. Where do your challenges to executing on digital transformation impact your organizations business revenue negatively if they are not addressed quickly?
  5. Has your organization articulated specific digital transformation goals as specifying what proportion of the business will be digital within a certain time frame?
  6. Have you identified a Chief Data Officer, Chief Digital Officer, and business and technology leadership to make the digital transformation the new normal?
  7. digital transformation is an ongoing process, how does your organization manage this ongoing journey?
  8. How has digital transformation impacted your organization regarding use of new technologies, changes in value creation and structural changes?
  9. Considering the technologies and applications that can be brought to bear to help in your digital transformation process, what do you get done from home?
  10. How does your organization implement digital transformation while keeping your customers at the center of everything you do?
  11. How convinced are you that the digital transformation efforts your organization is making will deliver an improved financial performance in the long term?
  12. Has your organization rooted itself in an employee and customer centric digital transformation strategy that includes the intelligent automation (IA) technology it needs?
  13. Which technologies does your organization rank as having the most potential to have the most revolutionary impact on your organizations digital transformation efforts in the future?
  14. What is the effectiveness of the regulatory technology tools that your organization adopted to cope with compliance in relation to its digital transformation initiatives?
  15. How do you use data and digital capabilities to create new value for your customers?
  16. What business objectives are you looking to solve and which business units or processes are the efforts focused on?
  17. How does your organization embark on digital transformation to create a Digital Workplace or, if they have a Digital Workplace, to more fully leverage its potential for innovation and growth?
  18. Is there a system in place to help educate employees on the value of digital transformation initiatives and how they can play a role in the success of your organization?
  19. digital transformation utilizes technology that helps your organization create and sustain efficient operations and processes, what is the role of the CFO and finance in this?
  20. Does it always have to be just for customers, or does digital transformation also look inward on anything dealing with employees and how work gets done as well?
  21. How can IoT help your organization increase customer satisfaction, improve quality, support new business models (as data driven services), and reduce costs?
  22. How does COVID-19 speed the digital transformation of business processes and Customer Experiences?
  23. Are there barriers to innovation and digital transformation that exist within your organization that require the boards and executive management's attention from a change management standpoint?
  24. Does your organization have a clear understanding of what your organization wants to achieve from the technology its embracing, for example is it trying to increase agility or cut costs?
  25. To which degree are the digital transformation efforts focused on creating impact in business areas that sit on the border of your organizations current business?
  26. Has the future impact of the transformation on business processes, employees knowledge and skills, and technologies been captured and analyzed?
  27. How do you align your IT strategy with your digital transformation strategy to accomplish business priorities?
  28. What is the desired output, what is your organization trying to achieve with this transformation?
  29. How does your organization identify which technologies to prioritize as they become more data driven?
  30. Do your organizations risk functions have a blueprint to guide digital transformation that is aligned with your organizations digital vision?
  31. Modernization of IT environments is a key part of the digital transformation movement, what are the pain points for your IT and business leaders?
  32. Which management objective supports the digital transformation strategy of your organization and delivers the desired value through a road map of incremental changes?
  33. With data spreading like wildfire and software eating the world, how do you keep up with digital transformation, how do you manage your pipeline of skilled developers?
  34. How do you ensure that the transformation is able to impact the business KPIs that it was intended to?
  35. Do you have a solid strategic plan that starts with two questions: who and what will be affected?
  36. Is the change you are making going to improve outcomes for the people you serve?
  37. Have you communicated the new practices and capabilities that have resulted from your digital transformation and your data driven approach?
  38. How do you create incentives and/or influence regulatory guidance to drive digital transformation and technology adoption to improve the way work is done?
  39. In order to ensure that revenue and service assurance processes cater for the impact of digital transformation what is the quickest and most cost effective way to update systems?
  40. How does your organizations Operating Model Canvas support digital transformation design?
  41. How do you know you have the talent you need?
  42. How does your organization compare with other organizations in your industry in applying digital technologies to transform business strategies, processes, and services?
  43. How do you expect the pace of digital transformation to change in your organization in the next three to five years?
  44. In order to address the challenges that arise as a result of COVID 19, which digital transformation areas should your organization be focusing on?
  45. How do you ensure that the transformation goals and objectives support your business strategy?
  46. What business outcomes do you want to achieve for customers?
  47. What is the best way that you can use technology to be innovative for your customers?
  48. Artificial intelligence, smart machines, robotics, process automation, how do these technologies fit into your broader business strategy?
  49. Technology is actively transforming every aspect of modern businesses, how does digital transformation specifically relate to marketing and the importance of your organizations customer experience?
  50. Are there measures in place to ensure that every transformation project is checked against the broader business and digitization strategy,not only once, but also on a recurring basis?
  51. How much time does your IT team get to spend on digital transformation strategies compared to keeping the infrastructure running or fire fighting?
  52. How is your organization adopting an industry cloud for each of its end to end digital transformation priorities?
  53. Does your organization have digital technology in place that enables insights from data to be used to inform decision making in realtime?
  54. Does your organization have digital technology in place that enables insights from data to be used to inform decision making in real time?
  55. How do you help ensure that the tools you are building will be used for empowerment and transformation rather than to permanently reify existing power arrangements?
  56. How does digital transformation affect the role of gatekeepers and boundary spanners in light of the availability of new tools for market and technology intelligence?
  57. What should be transformed?
  58. How will the cyber threat resulting from the digital transformation change your organization?
  59. What are the CIOs priorities for the front ending and web enablement of mainframe applications, and the business digital transformation that they are part of?
  60. What are the top three challenges your organization faces with digital transformation of risk, compliance, audit, and security processes?
  61. Is AI a component of a larger digital transformation strategy that needs to be addressed more holistically?
  62. If full scale transformation inside your organization is difficult, can you spin up skunkworks that are entirely separate from the core business?
  63. what is the role of HR and HR business partners in digital transformation and change?
  64. How do existing teams, departments and functions need to change to support the delivery of new digital services, both during the initial transformation and thereafter?
  65. What motivates one group of companies to use emerging technologies to transform themselves and another to avoid using them and, thus, slow or prevent digital transformation journey?
  66. What potential efficiencies, cost savings or other internal benefits could be built into your business case for the digital transformation of your CX?
  67. Which are the most common operational, culture related and environmental challenges your organization faces as it seeks to pursue digital transformation initiatives?
  68. How do you know your transformation initiatives are aligned to your business goals?
  69. Have the right stakeholders had an opportunity to contribute to the digital vision and has the digital vision been cascaded through a transformation strategy and change story?
  70. Will you approach digital transformation through a centralized approach or leave it to individual business and functional leaders to adopt digital initiatives?
  71. How do you support leaders to keep up with the rapid acceleration of technology and lead digital transformation in organizations?
  72. Has your organization articulated a clear and credible digital transformation agenda when it comes to costs, benefits, and timelines?
  73. How do you engage business stakeholders with digital transformation objectives and align your goals?
  74. How does digital transformation change the demands in existing leadership structures and what new roles arise as a result of digital transformation?
  75. Does your organization have the right people/ resources to effectively lead cybersecurity and data privacy strategic planning and implementation?
  76. How do you measure the progress and performance of your organizations digital transformation efforts?
  77. When underperforming technology platforms damage the digital transformation journey and undermine the promised benefits and returns of going digital, what can be done to remedy the situation?
  78. Do the metrics provide the board with sufficient information to determine whether management is making progress towards your growth and digital transformation objectives?
  79. Have you assessed the key benefits driving the transformation and put metrics and mechanisms in place to ensure they are progressed, tracked and realized?
  80. What types of data will be kept together, how will your organization use that data and how will it be made available internally to the employees?
  81. What are the barriers that keeps your organization from investing and executing on organization wide digital transformation?
  82. How do you ensure that your transformation efforts stay risk neutral in times of uncertainty?
  83. How do you expect your investment in digital transformation and its related technologies/ capabilities to change over the next year?
  84. Are your executives, technology professionals, and other employees aligned in the steps of your digital transformation journey, and regularly informed on its progress?
  85. What investments are the most necessary to create the technology environment that will allow your organization to thrive in the next normal?
  86. Are you able to more easily reuse existing applications, data and digital resources, to quickly complete LOB and/or digital transformation projects?
  87. How do you work with telecommunications and cable companies to design, develop and deploy effective digital transformation and digital operation strategies?
  88. How are you initiating a cross functional digital transformation strategy to better engage with your customers across your organization?
  89. How can RPA and AI solutions help with the drive to digital transformation within procurement, and more broadly within your organization?
  90. How do regulation and digital transformation change the influence of economies of scale, and thereby increase or decrease the likely concentration of markets?
  91. How do you know if your digital transformation process is working?
  92. How can associations, labor unions and management representatives participate in the digital transformation and what opportunities might be wasted by clinging to traditional roles?
  93. Does your digital supply chain transformation plan adequately consider how your organizational structure promotes or inhibits integrated end to end behavior?
  94. Is the transformation of your communications service providers into digital service providers contingent on any specific network architecture or technology?
  95. How do you ensure that people are put at the forefront of digital transformation projects?
  96. How do you ensure that your digital transformation projects comply with regulations?
  97. How do your program management methodologies deal with digital transformation programs which comprise traditional and Agile components?
  98. How do you reinforce a relentless focus on value throughout the transformation journey?
  99. How do you realize the cost benefits envisioned from your cloud transformation journey?
  100. Have you developed a phased migration plan for moving to cloud, considering the impact of digital transformation on the selection and sequencing of applications?

Auditing? Ask this: Auditing? Ask this:

Auditing? Ask this:

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