Digital transformation at the Speed of AI: How AutomatePro is Shaping the Future of ServiceNow Apps

In the next three years, businesses will develop or introduce 750 million new applications—more than have been created in the last 30 years, according to Bill McDermott , CEO and Chairman of ServiceNow, to provide seamless, AI-enabled processes from 'soup to nuts'. This requires multiple cloud platforms to be integrated behind the scenes, remaining invisible to the end user.

We are entering a new era of digital transformation, driven at the Speed of AI, says Paul Chorley , CEO and Co-Founder of AutomatePro . These 750 million new apps will need to be designed, developed, tested, deployed and documented at a clip never seen before —and this is where AutomatePro comes in.

Digital transformation projects can only move as fast as the software development lifecycle (SDLC). Ensuring applications or IT projects are delivered quickly, at high quality, and in a maintainable way is critical. ServiceNow customers recognize that to accelerate their digital transformation efforts—especially in regulated industries—they need a toolset that allows for rapid delivery without compromising quality or regulatory compliance.

This is where DevOps and AutomatePro comes into play - software delivery at Speed AND with Quality. Developed by a team of industry experts with extensive experience in rapid software delivery, AutomatePro's patented technology enables the rapid development of applications without sacrificing quality. It addresses the challenge of reliably and repeatedly testing, deploying, documenting, and maintaining apps on the ServiceNow platform. These apps often integrate multiple cloud platforms, requiring thorough testing and documentation of APIs as well as the end user workflow UI/UX. Ensuring these integrations continue to work seamlessly when changes occur in any of the involved platforms is crucial. AutomatePro automates cross-platform UI/UX and API testing, eliminating the tedious, repetitive tasks that developers typically dread. AI is further enhancing this process, making it even more efficient.

Paul Chorley explains,

Everyone is excited about AI now, but we’ve been building AI into our platform for over five years. For example, Quickstart AI intelligently analyzes the customer’s unique ServiceNow configuration and builds fully upgrade-proof automated tests based on that configuration. These are then executed at scale and seamlessly on our secure and robust elastic cloud test automation engine.

He continues,

But we’re not stopping there. Always at the forefront of innovation, in the next release GenAI capabilities will be integrated into our automated documentation module, saving thousands of dollars in manually creating system and end-user documentation to turbo-charge the development and testing of ServiceNow apps.

AutomatePro, recognized as ServiceNow’s Build Partner of the Year EMEA 2024, aims to secure this title again by being the first Build Partner to integrate GenAI technology provided by ServiceNow into a partner-built app.

As we look ahead, the fusion of AI and digital transformation tools like AutomatePro will be the cornerstone of innovation and efficiency. Businesses poised to leverage these advancements will lead the charge in the next wave of technological evolution, setting new standards for speed, quality, and regulatory compliance in software development. Embracing these tools is not just an option but a necessity for those aiming to thrive in a rapidly evolving digital landscape.

AutomatePro, headquartered in London, UK, and Austin, USA, stands at the forefront of this technological evolution, offering unparalleled solutions for testing, deploying, documenting, and maintaining ServiceNow and other cloud platform applications. With a focus on integrating AI to streamline and enhance these processes, AutomatePro ensures that businesses can achieve rapid digital transformation without compromising on quality or compliance. By automating the mundane and repetitive tasks of cross-platform and API testing, AutomatePro allows development teams to focus on innovation and efficiency. Recognized as ServiceNow’s Build Partner of the Year, AutomatePro continues to lead the charge in leveraging GenAI technology, solidifying its role as a critical partner in shaping the future of ServiceNow apps. As businesses navigate the complexities of digital transformation, AutomatePro’s expertise and innovative solutions will be indispensable in driving success and maintaining competitive advantage.

For more information, visit www.automatepro.com or email [email protected]