Digital Transformation; Its Not About Technology
Transformations are hard, and digital ones are harder, each and every transformation should consider Four major combination of changes. Its not always technology change that brings you success.
- Strategy:- Core Mission & Objective, Plan of Action, Transparency, Scalability
- People - Mind Set, Initiative, Open to Change and Acceptance
- Process - Innovation, Customer Centric, Collaborate and Partner, Measurable Outcome.
- Tools - Cognitive Usage, Common Platform, Training and Education, Sustainable
Digital transformations are even more difficult than traditional change efforts to pull off. But the results from the most effective transformations point to five factors for success.
- Engage and Empower the right, digital-savvy leaders and followers for transformation
- Up-Skill and Re-Skill resources to build capabilities for the workforce of the future
- Constant & Frequent Engagements of people to work in new ways
- Make OSS/BSS tools with gamification features with day-to-day tools a digital upgrade
- Communicating frequently via traditional and digital methods
The keys to success
- Management team should establish clear change strategy for transformation
- Implemented tools should enable more transparent and accessibility of Information
- All available tools should facilitate employee's &/or business partners
- Top down approach of change initiatives and driven by self interested people
- People engagement & collaboration is key to success
- All training & education documents made available for stakeholders
- Sr. Management should encourage new ideas and initiates from all stakeholders
Thanks
AK
Customer Success and Solutions |Aviation Technology Consulting|Navigating the future of Aviation with advanced technology solutions|
5 年Absolutely nailed it. An apt article for the current scenario. Unless we don't evolve in this transformation period, the modern stone age isn't far behind. The ones who adapt outshines.