Digital Ticket: What is it? And how can it improve the customer journey?

The Digital Ticket simplifies the customer service process by replacing physical tickets with a digital version, accessible directly on the customer’s smartphone.

With this solution, the user can join the queue without needing to be physically present, monitor their place, and receive automatic notifications when it’s their turn.

The impact of this technology goes beyond convenience for the consumer, offering significant benefits for managers looking to optimize their services.(...)

Find out more in our latest blog article ??