Digital operations enable the automations with cloud & TMF standards
Digital operations comprises of
- Service Fulfilment
- Service Assurance
- Inventory
Bring in the automations in the following
- Customer facing service fulfilment
- Resource facing service fulfilment
- Wholesaler/Customer triggered service fulfilment
- Service Assurance monitoring & Service Quality monitoring
- Enabling customer & Wholesaler to monitor the service quality
- Enabling the customer front end service teams to check the feasibility, to track the order & to diagnose the issue quickly.