Digital Marketing: The Problems, Solutions, And Statistics
International Institute of Digital Marketing?
Globally Accredited Digital Marketing Certifications | Digital Skills For All ? | Impact Non-Profit
Digital marketing is a fantastic way to reach a huge audience with much lower setup and maintenance costs than ‘traditional’ media. That said, there are still a lot of challenges to overcome, and businesses often have the same issues when it comes to increasing engagement and conversions online.
2020 was a challenging and chaotic year for everyone. Business owners, in particular, were hit hard by the pandemic. Many brick-and-mortar businesses shut down, either temporarily or permanently, due to lockdown restrictions. Countless others had to regroup and move their businesses online. This has meant much more competition in SEO, content marketing, and social media for both new and existing digital marketers.
We talk about fans, shares, and engagement, but ultimately businesses want their social media efforts to result in traffic and conversions. If you have plenty of the former, but none of the latter, you need to start referring followers to your site. The average order value for a social media conversion is £59 (and growing), so your business could be missing out on a lot of revenue if you don’t manage to convert social followers.
?? WHAT IS THE SOLUTION?
Link back to your site – so many businesses forget to do this! Make sure that your followers know about your new products and latest offers, and don’t be afraid to ask for a sale.
2. HOW CAN I REDUCE MY BOUNCE RATE?
The average bounce rate is 40-60%, meaning that around half of your web visitors probably leave your site straight after entering. Improving this figure is far easier than trying to get a lot of new traffic (and losing half of them through bounces), so if you can find any areas to improve it’s definitely worth doing it.
?? WHAT IS THE SOLUTION?
A high bounce rate doesn’t have a single solution; it could be your site speed, your design, or even your main traffic sources. For example, if you do a lot of PPC and your ads misrepresent what’s on your site, you will get a high bounce rate. To improve it, you need to measure your site speed and look at your entrance pages, as well as traffic sources, to find the pages and traffic types with the highest bounce rates and draw conclusions from those.
3. HOW DO I IMPROVE MY EMAIL MARKETING CLICK-THROUGH RATE?
The average CTR for business emails is 3.5% – of course, that depends on your segmentation and list quality. Before you start email marketing, it’s essential that you have consent to send people messages and you comply with CAN-SPAM legislation. Once you have everything ready, it’s just a matter of honing and improving your approach to reach as many people as possible.
??WHAT IS THE SOLUTION?
A low CTR with a high open rate often means that your messages aren’t relevant or there are too many conflicting CTAs. Pare down the calls to action to a bare minimum so that people aren’t overwhelmed and then figure out who would find the information most valuable. The key to a well-performing email campaign is segmentation; only send your message to the people who want it and make your value proposition clear.
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4. HOW DO I GET WEB TRAFFIC FROM MY LOCAL AREA?
This is quite common in the age of search engines and social media – your content could be getting shared abroad when you only offer services in the UK (or in a particular region in the UK). Since 50% of consumers visit a physical shop within a day of a local search, it’s essential that you stay on top of local search results.
??WHAT IS THE SOLUTION?
You can’t stop people from elsewhere from accessing your site – even though they’re not your customers, their links can help you climb up the rankings and their shares could reach someone closer to home. Improving your local search will mean that a larger proportion of traffic comes from your service area, and it means that when people are specifically looking for you they will find you in the right region. Check out this answer to find out more about improving local search.
??5. HOW DO I START ENGAGING WITH MY SOCIAL FOLLOWERS?
Social media isn’t just a way to broadcast – it’s a great way to start conversations with your customers and build a stronger bond with them. Unfortunately, most businesses don’t get to that stage.
??WHAT IS THE SOLUTION?
If you don’t have enough followers, your main focus should be on posting interesting and useful content to build your customer base so that there are enough people to engage and converse with. If you have reached that point, it’s time to start conversations. It can be tricky, but simply asking questions and asking for engagement is the easiest way to start the discussion. You may want to get other people in the company to use their own accounts to keep the conversation going to start with so that your followers can see it’s a safe and easy place to engage.
10 CRUCIAL STATISTICS FOR DIGITAL MARKETING
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Author: International Institute of Digital Marketing?
DIGITAL MARKETING PROBLEMS, SOLUTIONS, AND SOME STATISTICS
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Editor: Afrina Johan