Digital Marketing in Higher Education: Importance, Benefits And Impact
Firdosh Khan
??Education Marketing Globally ?? ??Marketing Tips for Schools & Colleges (SEO, PPC & LinkedIn) ??Worked with 100+ Education Clients.
Digital marketing has had a profound impact not only on higher education marketing but on higher education as a whole.
Most academic institutions around the world are now using digital marketing technologies not only to connect and engage with their potential audience but also for teaching and learning. Their digital marketing campaigns provide them with consistent returns.
One of the greatest benefits of digital marketing is the democratization of personalized, targeted, and quickly accessible information on an unprecedented scale.
With digital marketing, you can interact with your audience through different types of platforms.
But with so many digital marketing tools to choose from, the challenge is to identify which ones are right for your university.
This often confuses marketers. However, with the help of an ed-tech company, custom digital marketing solutions can be designed to meet your academic needs.
Universities and colleges around the world have been using digital strategies to reach prospective students since the dawn of the internet.
However, the whole approach has been revolutionized after the arrival of social media technologies and smartphones.
Modern students are less sensitive to traditional marketing techniques. As an alternative, they assume to be involved through digital media.
In addition to reaching your target audience through social media, they can be touchable through a host of digital platforms. In this regard, SEO and SEM activities acquire even more importance.
Today your audience finds you on search engines and google is the most important website of the day. Getting to the top of search results is key to marketing success today.
How to optimize SEO (Search Engine Optimization) and SEM (Search Engine Marketing) activities is the biggest challenge in higher education marketing.
These initiatives are designed to engage students on a personal level, and carefully crafted content leverages your academic brand, so you have the most exposure in all relevant areas.
The Importance Of Digital Marketing In Higher Education And Why Digital Marketing Is Important For Higher Education
Higher education is above all a young, dynamic community in search of social interconnections.
The social media channel is therefore an important extension of this community's interest and preferences for engagement and interaction.
Educational institutions all over the world are using digital marketing strategies to reach out to their stakeholders i.e., prospective students and their probable recruiters.
When it comes to direct audiences, educational institutions need to cater to two different audience groups: millennials and their parents.
In addition, there are also other target groups, as mentioned before. By following an approach tailored to the needs of these exclusive groups and focusing your efforts in that direction, you can quickly connect with the audience you are trying to reach.
When you focus on digital marketing and SEM strategies, you can easily connect and engage with students and parents and coordinate your efforts with ease.
Digital marketing is of strategic importance in higher education for the following reasons. These points will also help you understand the intrinsic benefits of this new medium and appreciate its impact in the right spirit.
Digital Marketing Helps Connect With Prospective Students
The main reason why digital marketing has become an important tool in the marketing landscape is its ability to instantly connect with your target audience.
Today's millennials are constantly addicted to social media to gather information. They were raised in an environment where familiarity with digital is essential.
Mobile phone usage among the younger generation is higher than any other age group. Much of their time is spent online.
They actually live the full spectrum of their lives through Facebook, Twitter, Instagram, YouTube, and many similar platforms to gather information and communicate with each other.
All this forces academic entities to be present in the media where their audience is. The marketing campaign for potential candidates should be prominently featured on social media to get the desired results.
So, if your university isn't investing in digital marketing that speaks directly to your target audience, your message may not get the visibility it needs to get noticed by this important group.
Young people today love to browse social media not only to connect with each other but also to surf their favorite brands, online shows, reviews, and any other information that interests them.
So, if you don't maintain a vibrant and visible presence on social platforms, you risk going unnoticed in an already crowded market of like-minded players who are constantly waiting to take your share of the market.
In fact, in the current scenario, it would be a great idea to start engaging your audience long before they actually become eligible for your college.
Efforts should be made to develop targeted campaigns to engage prospects right from their school days.
This early engagement will help you generate adequate brand awareness among your prospective students and will effectively position your academic brand in this group long before it's time for them to prepare for college.
Influencing The Influencer: Digital Marketing Also Helps Connect With Parents
Millennials may get all the attention regarding online usage and social media activity, but their parents aren't far behind either.
The parenting community is also rapidly adapting to the growing importance of digital technologies such as smartphones and the internet.
Nowadays, most parents use smartphones and mobile apps or access the Internet to manage and organize their daily work.
The active presence of parents online means that higher education institutions need to step up their communication on digital media to connect with this targeted audience. And all this without effort or additional cost.
The same campaign can be shown to both prospects and their parents with just a small adjustment. The message must be right and the approach appropriate.
Parents are generally concerned about your university's overall quality, prestige, and reputation.
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Cost is, of course, an influential factor in selecting or rejecting a college, but there are also other parameters that influence their decision-making process.
Once you understand this distinction, developing the right campaigns won't be difficult for your marketing team.
You can engage with this online community and share information that covers their top concerns so that when it's time to guide their child to make a wise career choice, you will already have a trusting relationship.
When parents are looking for opportunities to raise funds for their ward's expenses, they can use digital marketing platforms to target advertisements that can provide them with tips on saving or planning the right investments for the future of their child.
Properly targeting your digital marketing efforts at parents can help you build a valuable connection by ensuring they know where to look when the time comes.
Why Should Digital Marketing Be Important For Universities?
Since your two target audiences - parents and students are constantly hooked to the virtual world - so you need to be visible in a space where your prospects are.
Make sure you offer them the right content and the right campaigns that correspond to their choices.
Your Competitors Are Watching You
If you are not available on the social space and you connect with your target audience, someone else will. Geography doesn't matter. Your competitor can come from any direction, from any place.
Unless you have the plan to counter the competition, it will be very difficult to exploit your market potential.
Thousands of searches are performed daily on Google. Someone somewhere is waiting to collect your share of students through Facebook or Google Ads.
Generation Y Expects You To Be Available 24 Hours A Day. This Is Only Feasible If You Are Associated Online.
Your target students aren't just online during office hours - they live across the country and around the world and use smartphones to access the internet throughout the day and night.
So, when you invest in digital marketing, you're in a better position to make an impact and be available to your students when they need it.
Through digital marketing, you can also reach international students without additional expense and without worrying about issues related to different time zones.
Most students now use the internet as a deciding factor when looking for colleges and colleges. But there are also still those who read through university leaflets or talk with their counselors about their options.
You might not be able to engage with those busy leads every hour of every day, but your content, campaigns, and social media posts can.
Digital Marketing Helps People Locate You: Search Engine Marketing And Search Engine Optimization Are Boons For Higher Education
It is well known that young people use the Internet to find information about colleges. T Therefore, SEO becomes a crucial element of online business, and Google is the most important platform for it.
Your content, search engine optimization, and social media presence will help position your educational business where it can be easily found by prospective students and their parents.
About 90% of users search for information on Google or another search engine. Your optimized content ensures that when a user searches for particular information, your academic brand is the very first relevant result they see.
Search engine optimization (SEO) ensures that users can find your brand organically. So, your marketing team should strive to optimize your website and make it SEO-friendly so your prospects can find it.
This would require targeting the right keywords, using the right meta tags, removing duplicate content, making your website mobile-friendly, and more. Check Google Analytics regularly to measure your website's performance.
The above steps will help you optimize your website and increase its visibility.
Digital Marketing Helps Generate Engagement With Potential Students Using The Right Content
In addition to SEO activities, creating engaging content that is also SEO friendly will help get the right results for your college.
Finding you is important, but how your target audience interacts with your brand once they locate you is more important.
Therefore, prioritizing the quality of your content should be most important to your marketing team.
When users get useful content not just about academics, but also about campus life, learning beyond teaching, and more, they're more likely to stick around.
Starting a series of blogs for them will not only help optimize your site for search engines but will also attract and engage potential students with your university.
Blogging can help build the trust factor with your prospects and keep them front and center when it comes to making a career choice for themselves.
Including comprehensive content ensures that you have a website full of engaging information that appeals to a wide variety of students and their parents.
Social Media Marketing Helps Establish A Trust Factor With Your Target Audience
Social media has transformed the field of higher education marketing. The active presence of parents and students on social platforms makes it easy for education marketers to engage them.
While social media is an ideal medium for generating leads, it's also a useful medium for building an institutional brand. It also helps build up a group for your brand.
Putting in the effort to engage your audience across multiple social platforms and maintaining a consistent presence can go a long way in building valuable connections with them that will help drive conversions.
By making continuous efforts to engage students and parents through digital marketing, you can ensure a steady flow of business. This will ultimately help you see tangible results in your favor.
To Conclude:
Digital marketing has become an inevitable part of any industry these days. So higher education should not be excluded from using digital marketing for their benefit.
However, before adopting a digital strategy, it is crucial for schools and universities to get their digital marketing strategy in place.
That will allow them to realize the full potential of digital marketing in generating more leads, raising more funds, and growing more profits.