Digital Insurance Insights - April 2024

Digital Insurance Insights - April 2024

As always, we are grateful for your continued support and interest in our newsletter. We hope that this month's edition will provide valuable insights into the ever-evolving world of digital insurance and its impact on agencies and brokers.

How can brokers protect SME clients against cyber risk?

The role of insurance brokers is undergoing a profound transformation, particularly regarding cybersecurity.

By shifting towards a more proactive and consultative approach, brokers can provide their clients with a deeper understanding of their insurance options and tailor solutions to their specific needs.

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Its for real generative AI takes hold in insurance distribution

From improving risk assessment and underwriting processes to enhancing customer experience through personalised services and automating claims handling, there are numerous opportunities for insurers to gain a competitive edge.

However, as with any emerging technology, integrating generative AI into insurance operations requires careful consideration and strategic planning.

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Digital modernisation in the insurance industry

Despite facing the challenge of legacy technology infrastructure, insurance companies should not be discouraged from adopting digital tools and new ways of working.

As we have seen in other industries, embracing modern technology can bring about numerous benefits and opportunities for growth and success.

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Hong Kong’s women in insurance rising in a male-dominated business sector

Women still face barriers such as unconscious bias, limited representation in leadership positions, and work-life balance issues.

Addressing these challenges will require continued efforts from both industry stakeholders and policymakers to create a more inclusive and supportive environment for women in insurance.

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What is the biggest motor claims issue?

It seems clear that there is a disconnect between manufacturers and motor vehicle insurance repairs, leading to unnecessary complications in the claims process.

As we continue to advance in technology and efficiency, it is important for all parties involved to work together to streamline the process for the benefit of the consumer.

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Aviva survey highlights major challenge for brokers

Good to see Aviva shining a spotlight on the persistent challenge of underinsurance in our industry. For brokers, it's imperative they tackle this hurdle head-on.

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Securing a competitive advantage in the insurance industry

The insurance industry thrives on differentiation. Tech-driven solutions are key, with automation and data analysis creating a smooth customer experience and personalised offerings.

Excellent service that goes beyond claims processing to proactive risk management and client communication builds trust and loyalty.

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What’s so great about a career in an insurance agency

By assisting clients in safeguarding their assets and planning for the future, insurance professionals directly contribute to enhancing the well-being and security of their communities.

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Singapore: Trust & emotion play key role in financial decisions

The findings of the study show that Singaporean millennials have a strong sense of financial resilience, while confidence and optimism are also high across all generations.

This suggests that Singaporeans are well-informed and equipped to make sound financial decisions.

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Most young adults in Singapore are under-insured — and it’s a bigger problem than we may think

With their shifting values and aspirations, this demographic require a tailored approach that is innovative and aligned with their evolving demands.

By investing more effort and resources into understanding and catering to this segment, insurers can better serve young adults.

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About Us

Wesurance is an Insurtech company that builds and implements insurance eCommerce solutions for businesses in the UK and beyond. Our cloud-based, AI-based software allows you to access a wider reach of customers, grow your online business, and explore more lucrative business models.

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Eddie Chang on LinkedIn | Natalie Fong on LinkedIn | Wesurance.io

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