Digital HR Transformation - by CxHR!
Volker Jacobs
Transformative change and frictionless work in large organizations, enabled by data, AI, and EX.
A lot has been achieved in HR since Thomas Stewart described it as “nestling warm and sleepy in your company […]” in 1996. Still, HR functions in too many organizations are too focused on themselves. Yes, the Ulrich model is frequently used, but in all fairness: How often has the model been revised since its first implementation – especially for those organizations with an HR Business Partner model in place? Considering the pace of transformation, it seems impossible that HR can focus on the needs of their customers.
An HR function that adopts the 'Customer Experience of HR' (CxHR) approach breaks away from that. Read why and how...