Digital Banking

Found good article on Digital Banking. Comprehensive "Digital"Banking" touches 5 different areas

  1. Restructuring Traditional Banking e.g. improving offline infrastructure such as reorganization of Branches to make it more relationship oriented than transnational focused and this may involve process and operation improvement in the overall operations.
  2. Internet Banking, Mobile Banking and "Direct Banking" concept.
  3. Use of Social media in Banking e.g. Facebook, Twitter, YouTube and other channels.
  4. Innovative technologies such as artificial intelligence, Robotics, Internet of Things (IOT), Machine Learning, Cognitive thinking, Block-chain, Big data, Natural Language processing, Bio-matrix etc.
  5. "CIO Wishlist" and various integration and rationalization projects to complement or enable comprehensive digital Bank e.g. various technology projects done by CIOs at the front-office, middle-office and back-office to enable comprehensive coverage of digital banking.

Therefore, digital banking is much larger topic than just Internet banking or mobile banking

Karthik Sambasivam

Delivering Excellence | Driving Growth | Empowering Teams | Digital transformation specialist | Leading delivery and operations function

5 年

Cannot agree more Sanjay, well summarized article snippet. We also need to have a watch in how blockchain evolves. With NITI Ayog planning to make KYC interoperable, there might be many more things on the cards.

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Sheetal Pratik

Director Engineering - Data and Analytics / CDO Summer School 2021 Alumni/ Aspire for Her - Women on Boards 2024 Alumni/ IICA Certified Independent Director / Researcher / Author

5 年

Good info

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