?? DIGI-TRANSFORM 2023+ (6 Key Areas)

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?? DIGI-TRANSFORM 2023+ (6 Key Areas)

??? Digital Transformation (DX) will play an ongoing but bigger role in business planning in 2023 and beyond.

??? This is reinforced by ongoing challenges with supply chain, growing cyber security scares, and the sustained eCommerce boom.

??? DigiTransform needs to focus on 6 key areas:

?? FLEXIBLE AGILITY

??? Business agility is the key to survival in VUCA (volatility, uncertainty, complexity, and ambiguity) turmoil.

??? Companies must prioritize investments in disaster recovery and continuity in any "what if" scenario. DigiTransform is not just about having the right technology, but being prepared for all circumstances.

?? ANALYTIC FORECAST

??? Analytics explains what happened, why, and what's next, to provide prescriptive guidance, alerting knowledge workers to take action before an event occurs.

??? For example, customer service reps will be able to reach out to disappointed customers before they even call in. Managers can optimize inventory before items sell out by combining diverse data streams.

?? LOW-CODE INNOVATE

??? More companies will shift to low-code/no-code software.

??? No-code tools solve simple problems, while low-code tools handle complex digital solutions that yield a competitive advantage by prioritizing innovation and growth.

?? J.I.T. DATA for CX

??? Just-in-Time (JIT) supply chains need JIT data analytics and strategy. And JIT data also is key to enhanced digital customer experience (CX), no matter how they shop, online or not.

??? Omnichannel is not enough. Customers want a personalized experience, which requires JIT data insights to ensure that each touchpoint is tailored to individual needs and expectations.

?? BIGGER IT BUDGET

??? IT budgets need to increase, in order to build in-house customized AI software applications.

??? AI DigiTransform makes a business more agile, productive, and dynamic. And IT budgets must be aligned accordingly.

?? EMPLOYEE CULTURE

??? Employee Experience (EX) underpins every innovative effort, and the company must develop an engaged employee culture that is digitally savvy and focused on exceeding customer expectations.

?? Are you #QAIMETA ready?

??? Every business needs a composite QAIMETA triad strategy.

??? Message me for a free initial consultation on your QAIMETA options:

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??? In any customized format for:

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