?? DIGI-TRANSFORM 2023+ (6 Key Areas)
Frank Feather
??LinkedIn "TOP VOICE" ?World-Leading Futurist ?Inspiring Keynotes ?Future-Proof QAIMETA (Quantum-AI-Metaverse) Strategy Consultant ?Board / C-Suite Advisor ??Global Village DEI Cosmologist
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?? DIGI-TRANSFORM 2023+ (6 Key Areas)
??? Digital Transformation (DX) will play an ongoing but bigger role in business planning in 2023 and beyond.
??? This is reinforced by ongoing challenges with supply chain, growing cyber security scares, and the sustained eCommerce boom.
??? DigiTransform needs to focus on 6 key areas:
?? FLEXIBLE AGILITY
??? Business agility is the key to survival in VUCA (volatility, uncertainty, complexity, and ambiguity) turmoil.
??? Companies must prioritize investments in disaster recovery and continuity in any "what if" scenario. DigiTransform is not just about having the right technology, but being prepared for all circumstances.
?? ANALYTIC FORECAST
??? Analytics explains what happened, why, and what's next, to provide prescriptive guidance, alerting knowledge workers to take action before an event occurs.
??? For example, customer service reps will be able to reach out to disappointed customers before they even call in. Managers can optimize inventory before items sell out by combining diverse data streams.
?? LOW-CODE INNOVATE
??? More companies will shift to low-code/no-code software.
??? No-code tools solve simple problems, while low-code tools handle complex digital solutions that yield a competitive advantage by prioritizing innovation and growth.
?? J.I.T. DATA for CX
??? Just-in-Time (JIT) supply chains need JIT data analytics and strategy. And JIT data also is key to enhanced digital customer experience (CX), no matter how they shop, online or not.
??? Omnichannel is not enough. Customers want a personalized experience, which requires JIT data insights to ensure that each touchpoint is tailored to individual needs and expectations.
?? BIGGER IT BUDGET
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??? IT budgets need to increase, in order to build in-house customized AI software applications.
??? AI DigiTransform makes a business more agile, productive, and dynamic. And IT budgets must be aligned accordingly.
?? EMPLOYEE CULTURE
??? Employee Experience (EX) underpins every innovative effort, and the company must develop an engaged employee culture that is digitally savvy and focused on exceeding customer expectations.
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2 年??????
??LinkedIn "TOP VOICE" ?World-Leading Futurist ?Inspiring Keynotes ?Future-Proof QAIMETA (Quantum-AI-Metaverse) Strategy Consultant ?Board / C-Suite Advisor ??Global Village DEI Cosmologist
2 年Thanks for liking this Elliot Lewis Glickman
??LinkedIn "TOP VOICE" ?World-Leading Futurist ?Inspiring Keynotes ?Future-Proof QAIMETA (Quantum-AI-Metaverse) Strategy Consultant ?Board / C-Suite Advisor ??Global Village DEI Cosmologist
2 年Thanks for liking this Stanley Chen . Happy Lunar New Year. Great to see you again. I hope you are well.
??LinkedIn "TOP VOICE" ?World-Leading Futurist ?Inspiring Keynotes ?Future-Proof QAIMETA (Quantum-AI-Metaverse) Strategy Consultant ?Board / C-Suite Advisor ??Global Village DEI Cosmologist
2 年Thanks for liking this Rodrigo Tapia Haarmann
??LinkedIn "TOP VOICE" ?World-Leading Futurist ?Inspiring Keynotes ?Future-Proof QAIMETA (Quantum-AI-Metaverse) Strategy Consultant ?Board / C-Suite Advisor ??Global Village DEI Cosmologist
2 年Thanks for liking this William Harrison