On the difficulties of the Company's transition to greater orderliness
Oleg Potkin
Director of Systems Engineering & Software Development | Autonomous Mobility & Robotics
It is impossible to immediately build a large mature Company or bring an existing Company, immersed in chaos, into complete order with one click of a finger. But it is quite possible to move in this direction step by step. As the Eastern proverb says, "A journey of a thousand miles begins with a single stepâ€.
In this short article, let's talk about the stages of a Company's transition from complete chaos to exemplary order.
RISK: With incompetent change management, you can dirty everything without cleaning anything. Remember that when moving from chaos (where the stake is on a person) to order (where the stake is on the system), you can accidentally break the human approach and not create a systemic one.
4 possible transition states of the Company
1. CHAOS. The situation when there are no regulations and rules and, as a result, there are no violations (emphasis solely on common sense).
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2. DISORGANIZATION (or "death valley"). There are some rules, but they are not observed (everything is exclusively at the “intuitive-conceptual†level). There are several key signs of disorganization:
- violations are accepted as the norm;
- rules are not afraid to break and stupid to follow;
- there are many failures in the management system, but it is unrealistic to understand their causes.
3. PARTIAL ORDER. There are still many violations, but when they occur, it becomes possible to understand the causes, as well as eliminate the violation itself.
4. ORDER. At this stage, the principle "it is very uncomfortable to violate and benevolently observe" prevails - violations/failures are extremely rare, and the system has self-correction properties.
Is it possible to immediately "put things in order?" Instead of an Afterword.
Unfortunately, the answer is "no". It is impossible to jump over a step. Instead, from the stage of chaos, we must carefully move step by step toward order.