Difficult employee
When an Employee behave in an unprofessional way in the workplace is called difficult employee . A difficult employee is poses challenges to their managers, colleagues, or the overall work environment. Negative attitude, insubordination, disruptive behavior, low productivity? etc. are exhibit? of a difficult employee.
"Toxic employees" exhibit actions detrimental to an organization’s personnel, property, or both. These workers may cause customer and profit loss or harm to other staff members. They might even become the reason a co-worker decides to resign.
Many factors can cause an employee’s toxic behavior. They can be related to past experiences, the lack of appreciation from colleagues or the organization, or ego.
Therefore, it’s vital to understand the warning signs of an employee making work more difficult before it impacts employee turnover or team productivity.
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Three basic types of difficult employees are those who:
·??????? Are poor performers
·??????? Have a bad attitude
·??????? Undermine the supervisor’s authority
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Poor Performance lack of motivation, poor communication or insufficient resources are the key characraristics of a poor performer. They might not feel challenged or may lack the skills they need to perform well. They may feel frustrated by a lack of advancement opportunities. There might also be a personal problem that keeps them from focusing and being productive.
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Bad Attitude A negative attitude, whether it’s passive or confrontational, creates a toxic environment internally and affects your whole team. Worse still, an employee’s bad attitude may spill over into their interactions with customers or vendors, which puts your company’s reputation at risk.
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Undermines Authority When this occurs, it hurts worker productivity and morale. If an employee undermines your authority as a manager, other team members might also start to question your leadership role. However, the person might not intentionally be undermining you. They may believe in their own perspective so strongly that they do not realize how their communication style is being perceived.
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Dealing with difficult employees
1.????? Don’t ignore any unprofessional behavior?
2.????? Understanding why the employee is?exhibiting?unprofessional behavior?
3.????? Consider your role
4.????? Critique behavior, not people
5.????? Determine the root cause of the behavior
6.????? Coming up with?strategies to deal with specific behaviors
7.????? Know when it’s time to address the problem
8.????? Assessing the entire workplace of change that could?impact?employee behavior
9.????? Be open to feedback
10.?? Give clear directions/ Suggest improvements
11.?? Write down expectations and specific consequences
12.?? Monitor progress
13.?? Plan ahead
14.?? Maintain a consistent process for dealing with bad employees
Sales Professional
6 个月Very nice article