Is it difficult to choose the right Partner for ERP system implementation?

Is it difficult to choose the right Partner for ERP system implementation?

Most of the research you have done regarding ERP system, you have made according to your own choice. Finalized your decision and are ready to implement a new ERP system. But buying and implementing the ERP system isn’t like buying and installing a small product or reporting tool.

The ERP system is most complex and huge investment is needed which will impact your business for many years in the future.

Basically you should consider a partner who not only knows about your product but also should work with your team and provide

the upmost support which makes the project a success. The suitable ERP system implementation partner will work with you to develop a plan and implement it. The partner will manage the implementation process and provide you long-term(long time) support.

Which criteria should you consider before choosing a partner?

1) Compelling product roadmap: Partner should be able to understand how does the new ERP software will integrate with your old software and processes. A partner should be working closely with the software

provider to remain up to date on the latest ERP software technologies. They have easy access to the technical

experts and should have a relationship with other vendors involved with integrated software.

2) Local implementer and support: Partner should also be familiar and experienced with the processes and business requirements which your industry is in need of. As there would be need of specific modules integration for your particular industry vertical. Being an technical knowledge they should be experienced in working in others direction of your industry.

Rather than the ERP system implementation partner, find a partner who has a track record of successful implementation with other companies in the same field.

They should be in a situation to understand your present needs as well as your in future long-term goals.

3) Platform flexibility and scalability: Usually the ERP system implementation can last for months which requires hundreds decisions and so many late nights decisions and workout. Team must be able to interact with your ERP system implementation partner throughout the implementation process and in the coming years. Not only trusting your partner technical expertise but also their work culture and their way of behavior and communication with your teammates. Team should be comfortable interacting with them and should be easily accessible and should show professionalism and customer-oriented approach for your organization requirements and desires.

Ash I.

Epicor Consultant (UK)

5 年

Ask for site visit to their clients , 10 references, speak to the vender and do interviews to their Consultants. Size of the team matters so get their organisation chart and how many resources they have in each role..

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