Difference Between Push and Pull Communication Methods.
Vikash Kumar
ServiceNow Program Manager | Agile & ITSM Leader | A-CSM, CSPO? | IT Compliance & Digital Transformation | Project & Program Management | Mentor & Coach
?? #ProjectManagement tip#38: Difference Between Push and Pull Communication Methods.
Push Communication:
- Definition: Directly sends information to recipients.
- Examples: Emails, reports, meeting invites.
- Pros: Ensures timely delivery.
- Cons: Risk of information overload.
Pull Communication:
- Definition: Information is available for recipients to access as needed.
- Examples: Intranet sites, knowledge repositories, project management tools.
- Pros: Reduces overload; accessible at convenience.
- Cons: Requires proactive retrieval.
Understanding when to use each method is crucial for effective communication management. Push communication is ideal for urgent, critical, or mandatory information that must be received by a specific audience. Pull communication is better suited for non-urgent, detailed, or reference information that stakeholders can access at their discretion.
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