Dialogflow's Hidden Gems

Dialogflow's Hidden Gems

Having interacted with numerous #chatbots, I've witnessed their transformative impact on #brand service management. My 3+ years of deep diving into conversational interfaces have unlocked their true potential, and I'm excited to share some lesser-known gems of Google's Dialogflow!

  1. Bulk Operations (ES): Delete or export intents/entities in batches, saving time.
  2. Events (ES): Trigger specific actions without user input for automation.
  3. Streaming Responses (CX): Get real-time speech recognition feedback for smoother interactions.
  4. Private Network Access (CX): Connect your agent securely within your VPC network.
  5. System Functions (CX): Use built-in functions for calculations, data manipulation, etc.
  6. System Entities (ES): Leverage pre-built entities like numbers, dates, locations for easy intent creation.
  7. Context Manager (ES): Manage conversation context across turns for personalized interactions.
  8. Advanced Speech Settings (ES/CX): Fine-tune speech recognition/synthesis for custom pronunciations and noise cancellation.

What hidden gems or powerful capabilities have you discovered? Please share your thoughts.

#conversationalbot #voiceassistants #virtualassistants #chatbotservices #chatbotdevelopment #aipowered #sentimentanalysis #dialogflow

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