DevOps, Oncall Support, and The Factory of the Future

?? In DevOps and on-call support, we've all had those moments where human error creates more work than anticipated. Sometimes, the best solution is to touch as little as possible while keeping everything running smoothly behind the scenes. Warren Bennis once said:

“The factory of the future will have only two employees, a man and a dog. The man will be there to feed the dog. The dog will be there to keep the man from touching the equipment.”

This quote couldn’t be more relevant in the automation?and?cloud-native?infrastructures era. Our job as engineers is to create resilient systems that run seamlessly, with as little human interference as possible. On-call support isn’t about firefighting every alert—it's about designing systems that self-heal and ensuring that when something goes wrong, it's identified and fixed automatically, with the human only stepping in as a last resort.

In today’s world, the goal is to be like that man feeding the dog. Automation feeds and maintains the machinery while we monitor from a distance, ensuring nothing goes astray. The dog? That's our on-call systems, CI/CD pipelines, and monitoring tools—constantly keeping us in check and preventing unnecessary manual interference.

The challenge isn’t just writing code but ensuring that the?code manages itself?so that you can focus on?optimizing and innovating rather than just fixing.

Are you automating yourself out of repetitive on-call work yet? Let the machines handle the heavy lifting—just keep feeding the dog ??.

#DevOps #Automation #OnCallLife #FactoryOfTheFuture