The Detailed Distinction Between Leading And Managing People
Imad Lodhi
Global Sales & Delivery Executive | Canadian Delivery Excellence Leader | MEA Services Excellence Leader | CEE Delivery Leader | Contact Center Practice Leader | Global Delivery Analytics Leader
Managing people and leading people are two distinct organizational concepts. The terms are often interchangeable but refer to two different team management aspects.
Managers are responsible for ensuring that tasks and goals are completed. They typically have a hierarchical role, responsible for delegating tasks and monitoring performance. They focus on maintaining systems and processes, ensuring everything runs smoothly. For example, a manager in a manufacturing plant might be responsible for ensuring that all production processes are completed on time and within budget.
Conversely, leaders are responsible for inspiring and motivating their teams to achieve a common goal. They don't just focus on tasks but also on the people they lead. They create a vision and help their team members understand why they work towards a common goal. Leaders are focused on creating a positive work environment that encourages creativity, growth, and innovation. For example, a leader in a sales organization might be responsible for inspiring their team to achieve their sales targets and inspiring them to think outside the box regarding sales techniques.
Understanding the distinction between managing people and leading people is crucial to success in business. While both roles are important, they are distinct, and individuals need to be aware of the different skills and qualities required for each role. Successful organizations have leaders and managers who work together, combining the skills of both roles to achieve their goals.
Let's Summarize What Managers Do:
A manager is responsible for planning and directing the work of a group of people in an organization. A manager is often also responsible for hiring, training, and supervising employees. In larger organizations, a manager may have a team of people working under him or her. In smaller organizations, a manager may be responsible for all operations. A manager must be able to work well with other people and must be able to make decisions that are in the best interests of the organization. A manager must also communicate effectively with his or her employees and superiors.
Details of the First Line Management (FLM) System:
Let's Summarize What Senior Managers Do:
A senior manager's role is to oversee the work in their department(s) and ensure that it is done effectively and efficiently. They also need to communicate with other managers to get a clear picture of what is happening across the company. Finally, they need to be able to motivate their team and ensure that everyone is working together towards the same goal.
Senior managers must have excellent organizational skills, problem-solving abilities, and decision-making capabilities. They also need to be able to provide clear directions and guidance so that their team can work together toward success.
Senior managers often create strategies and plans to reach the company’s goals and objectives. In addition, they need to be able to analyze data and make informed decisions while implementing the necessary changes to improve their team's efficiency.
Being a senior manager can sometimes be challenging, but hard work, dedication, and good leadership skills can be gratifying. Any senior manager needs strong communication and interpersonal skills to build a team of motivated and productive employees. With this skill, they can work with their team to achieve success for the entire organization.
All in all, the role of a senior manager is to ensure that everyone is working together towards the same goal and that the company's objectives are met. They need to motivate their team and have good organizational skills to optimize their group's efficiency and productivity. With strong leadership qualities, senior managers can guide their teams toward success.
Let's look at some systems: Strategic Systems:
Tactical Systems:
Details of the Upline (Senior) Management (UM) and Governance (GOV) Systems:
Let's Summarize What People Managers Do:
A people manager is responsible for overseeing the employees of their company and ensuring that they are meeting the company's standards. They are responsible for training new employees, coaching them to be better employees, and disciplining them when necessary. A people manager must have good communication skills, be able to handle stress and be able to make decisions quickly. They must also motivate, inspire, and lead their employees to ensure the job is done correctly and efficiently. They must also be able to recognize talent in their team and promote it whenever possible. Ultimately, a people manager should strive to create an environment where employees can thrive and reach their full potential.
People managers are also responsible for creating a positive work environment and culture within their team. This can be done through open communication, trust, respect for one another, and collaboration among the workers. Additionally, people managers should regularly provide employees feedback to ensure they are on the right track and have room to grow.
A people manager plays an essential role in the success of any organization. They lead, motivate, and develop their team to reach their highest potential. People managers must have strong communication skills, excellent decision-making abilities, and be able to handle stress well in order to succeed. Finally, they should strive to create a positive work environment where employees can thrive and reach their full potential. Ultimately, the success of any organization depends on its people managers.
Let's take a look at some of the systems:
Details of the People Management System (Engagement, Enablement, & Empowerment):
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Let's Summarize What IT Operations Managers Do:
IT Operations managers are responsible for the day-to-day operations of the company's IT infrastructure. They work with teams of engineers to ensure that systems are running smoothly and efficiently, and they are responsible for troubleshooting and resolving any issues that may arise. They also work with senior management to develop long-term plans for the company's IT infrastructure.
In addition, IT Operations managers often manage projects that involve the implementation of new technology and systems. They must have a comprehensive understanding of computer networks, servers and databases to ensure that their team can keep up with the ever-changing landscape of technology.
Additionally, they must stay abreast of industry trends and understand how these changes may affect the company's IT infrastructure.
IT Operations managers must also have excellent communication and organizational skills and a keen eye for detail to successfully manage their teams and ensure that systems are running efficiently. Ultimately, IT Operations managers strive to ensure that the company is up-to-date with its technology so it can remain competitive in today's marketplace.
Finally, IT Operations managers must be able to think strategically and plan for the future of their company's IT infrastructure. They must be creative problem solvers and have excellent customer service skills in order to interact effectively with clients and other stakeholders. By leveraging their technical knowledge and strong leadership skills, they are essential assets to any organization and are integral to the company's long-term success.
Let's take a look at some of the systems:
Details of the 15 Operational Management CORE System:
Details of the 23 Operational Management Steady-State System:
Let's Summarize What Leaders Do:
Leadership is a term that is often used to describe individuals who have the ability to inspire, guide, and influence others towards achieving a common goal. However, the concept of leadership can be complex, and the characteristics that make someone a good leader can vary depending on the situation and the individual's unique qualities. When someone says that you are a good leader, they may be referring to your ability to communicate effectively, your capacity to inspire and motivate others, your strategic thinking skills, or your willingness to take calculated risks. Likewise, when someone says that you possess good leadership qualities, they may be referring to traits such as honesty, empathy, resilience, and adaptability. In this context, understanding what makes a good leader and what qualities are necessary for effective leadership can help individuals hone their skills and become more effective leaders in their personal and professional lives.
Leadership styles refer to the different approaches that leaders use to motivate and guide their team members towards achieving a common goal. Each leadership style has its own unique characteristics and benefits, and the most effective leaders are often those who can adapt their leadership style to fit the situation at hand. Understanding leadership styles is important for both aspiring and current leaders as it can help them identify their own leadership style and develop the skills necessary to lead their team effectively. By using the right leadership style, a leader can improve team morale, productivity, and performance, resulting in a more successful and fulfilling work environment for everyone involved.
The 10 Leadership Styles:
Let's Start With The Four Key Leadership Principles:
Now that we have a good understanding of the four Leadership Principles, we need to delve deeper to understand the Leadership Characteristics that are needed to execute the principles:
The 25 Key Leadership Characteristics:
Leadership Characteristics: Accessible | Active-Listener | Adaptable Collaborative | Continuously Learning | Customer-Obsessed | Decisive | Domain Experience | Empathetic | Employee-Obsessed | Ethical | Inclusive | Innovative | Passionate | People Developer | Resilient | Results-Oriented | Self-Aware | Strong Business Acumen | Strong Communicator | Strategic | Technically Astute | Transparent | Trustworthy | Visionary
The 22 Bonus Leadership Characteristics:
Bonus: Assertive | Attentive | Authentic | Charismatic | Communicative | Courageous | Creative | Cultural Competence | Curious | Emotional Intelligence | Flexibility | Focused | High Standards | Humility | Inspirational | Optimistic | Reflective | Respectful | Risk-Taker | Roll-Up Sleeves | Supportive | Self-Care
Conclusion
It is essential to remember that managing and leading are two distinct skill sets. This is the single most significant point.
You can be a good manager even if you're not a good leader. But anyone can be a good leader if they possess the qualities discussed above.
To succeed in business, you must comprehend both roles and acquire the skills necessary to perform effectively in each of them. I hope that this was able to help you grasp the difference between managing people and leading them!
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1 年I'll keep this in mind.